1. Frequently Asked Questions
1.1. What is the Pinout for the Cable supplied with the 54A00-1 Access Control Keypad?

What is the Pinout for the Cable supplied with the 54A00-1 Access Control Keypad

See the attachment

1.2. How do I wire and set up ZSS10-NOZ and ZSS10 –GOZ switches in a 3 way on the Lumina Gateway 2.0?

How do I wire and set up ZSS10-NOZ and ZSS10 –GOZ switches in a 3 way on the Lumina Gateway 2.0?


ZSS10-NOZ is wired to a Hot and a Neutral (A NEUTRAL IS REQUIRED) Can be wired to the load or as an auxiliary.

 ZSS10-GOZ can be wired to the load as a single pole, and CANNOT be used as an auxiliary, because it has no neutral.

 The switches must be set up in this order:

1.) You must first enroll switches in the Gateway via lcs.leviton.com

2.) Then update the firmware on all switches

3.) Then follow install instructions for pairing switches

Identify the first switch and when you enter the 60 second identify stage

Go to the switch you want to pair it with and start pairing procedure on the switch you are pairing it with.

When complete, go back and identify the switch that was paired and pair the switch that was identified.

 



1.3. Lumina Gateway 1.0 will update to 2.0. Check for updates says no firmware available
Lumina Gateway 1.0 will update to 2.0. Check for updates says no firmware available

Firmware is not available on old Gateway and the firmware file is needed.

You need to email the new 2.0 firmware file through Levnet Filetransfer to the customer via email.

Once the customer receives the file have them download it to desktop.

Connect to the Lumina Gateway on the local network.

Click on UPDATE FIRMWARE

Then with cursor over the current Firmware version, press ALT + DOUBLE CLICK MOUSE

A new window will open, from there find the downloaded firmware on your desktop and open.

Update should start and complete.


1.4. What Audio Volume Controls are available from Leviton

What Audio Volume Controls are available from Leviton

 

Leviton offers two solutions for controlling multiple pairs of speakers from one audio source

1.     Use the SGAMP-000 System Matching Module along with the SGVST-00W volume control. With this setup, the impedance matching is performed by the SGAMP, and the volume controls are not necessary unless individual control of each pair of speakers is desired.

2.     Use the 48211-06A Passive Audio Module along with the SVGSM-00W volume control. With this setup, the impedance matching is performed by the individual volume controls and multiple pairs of speakers cannot be connected directly to the 48211-06A

1.5. How to Pair ZSS10 Switches for 3 Way Lighting

How to Pair ZSS10 Switches for 3 Way Lighting


Identify the first switch and when you enter the 60 second identify stage

Go to the switch you want to pair it with and start pairing procedure on the switch you are pairing it with.

When complete, go back and identify the switch that was paired and pair the switch that was identified.


1.6. Omni LTe, Windows 10 Snaplink Bug

When the Events are accessed in the app, system troubles show as the following:
Battery Low Trouble – Zone 38 Trouble
AC Power Failure – Zone 39 Trouble
Phone Line Dead - Zone 40 Trouble
DCM Trouble – Zone 41 Trouble
Fire Tamper Trouble – Zone 42 Trouble
Fuse Trouble – Zone 43 Trouble
When the trouble is cleared, the event shows as Zone XY Trouble Cleared. The alarms associated with zones 33 – 37 show correctly in Events.

1.7. Door Station INDS1-00S cannot be Discovered on Network

Door Station INDS1-00S cannot be Discovered on Network

The customer reports that the Leviton Door Station, INDS1-00S cannot be discovered on the network. Verify that the door station powers up correctly. Put the attached CONF file on a blank micro-SD card, power down the INDS1, plug the micro-SD card into the INDS1, and then restore power to the INDS1. The restore procedure will happen automatically upon boot.

Use the discovery option in PC Access or network analyzer to discover the INDS1.

1.8. Black Screen with Hikvision Camera

Black Screen with Hikvision Camera

The customer reports that if the MJPEG stream from a Hikvision camera is being viewed on a touchscreen, phone app, etc, that they get a black screen when trying to view the stream on another device at the same time. The problem, verified with Hikvision, is that Hikvision cameras support only one MJPEG stream, so the image can only be viewed on one device at a time.

1.9. Controlling Somfy SDN Blinds with an Omni-Bus Switch


Using an Omni-Bus 3 gang (UP, DOWN, STOP):

The Mode for each button is programmed in Omni-Bus as “ON/OFF”. Each button is assigned as address (for this example Unit 1, Unit 2, and Unit 3).

Programming in Omni controller:

WHEN UNIT 1 ON

WHEN UNIT 1 OFF

                        THEN SHADE UP

WHEN UNIT 2 ON

WHEN UNIT 2 OFF

                        THEN SHADE STOP

WHEN UNIT 3 ON

WHEN UNIT 3 OFF

                        THEN SHADE DOWN


Using a single gang Omni-Bus switch (UP, DOWN, STOP from the one switch):

The Mode for the button in Omni-Bus as “ON”. Assign it an address (for this example Unit 1). We will also use a 2 flags for this application:

WHEN UNIT 1 ON

                        THEN FLAG 2 ON FOR 1 SECOND

WHEN FLAG 2 OFF

                        THEN UNIT 1 OFF

WHEN UNIT 1 ON

            AND IF FLAG 1 CURRENT VALUE IS 0

                        THEN SHADE UP

                        THEN SET FLAG 1 TO 4

WHEN UNIT 1 ON

            AND IF FLAG 1 CURRENT VALUE IS 3

                        THEN SHADE STOP

WHEN UNIT 1 ON

            AND IF FLAG 1 CURRENT VALUE IS 2

                        THEN SHADE DOWN

WHEN UNIT 1 ON

            AND IF FLAG 1 CURRENT VALUE IS 1

                        THEN SHADE STOP

WHEN UNIT 1 ON

                        THEN DECREMENT FLAG 1


Using a 6-Channel Switch Interface connected to 3 buttons (UP, DOWN, STOP):

The Mode for each button is programmed in Omni-Bus as “PRESSED-ON/RELEASED-OFF”. Each button is assigned as address (for this example Unit 1, Unit 2, and Unit 3).

WHEN UNIT 1 ON

                        THEN SHADE UP

WHEN UNIT 2 ON

                        THEN SHADE STOP

WHEN UNIT 3 ON

                        THEN SHADE DOWN


Using a 6-Channel Switch Interface connected to 1 button (UP, DOWN, STOP from the one switch):

The Mode for THE button is programmed in Omni-Bus as “PRESSED-ON/RELEASED-OFF”. Assign it an address (for this example Unit 1). We will also use 1 flag for this application:

WHEN UNIT 1 ON

            AND IF FLAG 1 CURRENT VALUE IS 0

                        THEN SHADE UP

                        THEN SET FLAG 1 TO 4

WHEN UNIT 1 ON

            AND IF FLAG 1 CURRENT VALUE IS 3

                        THEN SHADE STOP

WHEN UNIT 1 ON

            AND IF FLAG 1 CURRENT VALUE IS 2

                        THEN SHADE DOWN

WHEN UNIT 1 ON

            AND IF FLAG 1 CURRENT VALUE IS 1

                        THEN SHADE STOP

WHEN UNIT 1 ON

                        THEN DECREMENT FLAG 1

1.10. Adding Cameras to PC Access to View on OmniTouch Touchscreens and Mobile Apps
To add cameras to Extended Setup in PC Access so that they can be automatically uploaded and viewed on OmniTouch touchscreens and mobile apps:

  1. Using Leviton PC Access Software, under Extended Setup, click on IP Cameras.

     

  2. Add an IP camera by clicking on the green plus icon on the toolbar.



  3. Select the added IP camera and enter the following information:



    1. In the edit box under IP Camera Name, enter the name of the IP Camera as it will be displayed on the touchscreen or mobile app. 
    2. In the Type drop-down list, select the camera being configured. Selections include: Axis, Panasonic, MJPEG camera, JPEG camera, 87A00-1 Camera Server, and 68A11-1 IP Camera.
    3. In the edit box under Address/URL, enter the IP Address of the IP camera. If a specific port is specified, after the IP address enter a colon (:) followed by the port number.
      For example: http://192.168.0.102:8008
    4. If the device supports multiple cameras, in the edit box under Number, enter camera number that will be displayed. If it is a single camera, leave the Number set to 1.
    5. The FPS setting is used to specify the number of frames per second that will be displayed.
    6. The Quality setting sets the quality of the image that will be displayed.
    7. The Resolution setting sets the resolution of the image that will be displayed.
    8. In the edit box under User Name, enter the username configured to access the camera.
    9. In the edit box under Password, enter the password configured to access the camera.



1.10.1. OmniTouch and Mobile App Camera Compatibility
Question: What camera types are compatible for use with the OmniTouch touchscreens and mobile apps?


Answer:
In general, most IP cameras or video servers that output MJPEG or still image JPEG format over HTTP should work. 
 
To use MJPEG or JPEG cameras, the use of PC Access (p/n 1105W or 1106W) or Automation Studio (p/n - 1126) is required. OmniTouch touchscreens and mobile apps have built-in support for Axis and Panasonic products that output MJPEG and JPEG formats.
 
As for other IP cameras, most have a built-in web server which uses an ActiveX control or Java applet that is automatically downloaded when you access the web server by entering the IP address of the camera in your browser.  Generally, the web server is accessed when you simply enter the IP address of the camera.

OmniTouch touchscreens and mobile apps do not interact with the web server of the IP camera, but rather are able to interface directly with the raw MJPEG or JPEG video stream provided by most MJPEG and JPEG IP cameras.

Generally, to access the stream there is an http query string that is part of the URL which instructs the camera to stream the MJPEG or JPEG images.  To use a MJPEG or JPEG camera, you will need to find out what the query string is and use it as part of the camera setup in PC Access or Automation Studio.  You can typically find this information on the web site for the camera manufacturer or in an API or Protocol document provided by the manufacturer.  If the camera provides an MJPEG stream, the "Camera Type" must be configured as an MJPEG device. If the camera only provides still frame JPEG images, the "Camera Type" must be configured as a JPEG device.
1.11. How to make the 110A00-1 and 110A00-2 a non-dimmer

There are two ways to make the OmniBus dimmers act as non-dimmers

1.      1.  Set the mode of the switch or button controlling the dimmer to On/Off

2.     2.  On the Setup tab for the dimmer, make sure the Dimming Curve is at the default (Linear) and drag the Minimum slider to its maximum value of 254. Any light level command will turn the load on at full brightness.

1.12. Custom Engraving for the HLCK6 Scene Switch

HLCK6 button keypad has had a custom engraving kit available. The new keypad has been introduced July 2016, the information for the custom engraving kit is not readily available.

Resolution:

The custom engraving kit can be found at:

http://laserengraverpro.com/products/leviton-hlc-keypad specifically

and

http://leviton.com/engraving for all of our devices.

1.13. Emails are not being received from the Omni Notifier after adding SMTP2GO as server

Verify settings per documentation in PC-Access, also have them log into SMTP2GO.com dashboard and check to see if any emails have been sent, if not access the settings and users (box on top right hand corner of the dashboard) and see if a user is added, if there is none have them add and then test 

1.14. "Not an Ack" Error when Updating Firmware on a Flash Memory Controller

Problem: When attempting to update firmware on a flash memory Omni or Lumina controller, the update begins and the flash is erased. When the update begins, it proceeds for a few seconds, then stops and in a small box, a Not an Ack message is displayed.

Solution: Check the jumpers under the U29 chip socket. Jumper JP10 should cover the center and right hand pins. Jumper JP15 should cover both pins.

1.15. Custom Engraving for the HLCK6 Scene Switch

For custom engraving for the HLCK6 Scene Switch, go directly to http://laserengraverpro.com/products/leviton-hlc-keypad

For custom engraving for all HLC products, go to http://www.leviton.com/engraving, which guides dealers to the proper form/site. 

1.16. Omni AC Power Failures not Reported to the Central Station

AC Fail does not report to Central Station and no dial out. Will dial out for other alarms but not AC Fail. Does show in event log as AC Fail.


Check AC Fail Report Time is not set to 0 in DCM

AC failures are detected and reported on the consoles after 3 minutes, so a report time of 1 minute would dial the central station 4 minutes (3 + 1) after the actual power failure. The default value of 60 minutes means that the central station will not be notified unless the power failure lasts for 63 minutes.


Check DCM Type, ONLY Contact ID will dialout and report AC Fail to Central Station .


1.17. How to integrate Elan G to Omni LT, II or Pro II

The Elan G is connected to a serial port or 10A17-1 serial card on the Omni controller. The connector is the 21A05-2 and the serial port is set to 9600, Omnilink.

Note: only works with the Omni LT, Omni II and Omni ProII

Also, see the attachment.

1.18. Tips for using the 68A11-1 IP Minidome Camera with the Omnitouch7 and Snaplink Apps

1.       After discovering the camera(s) in Device Search, each camera must be assigned a static IP address on the home network on the System page under Network >> Basic.

2.       Notice that the MJPEG over HTTP port is 8008. If access to the cameras on the local network only is desired, the port may be left at 8008 for all 68A11-1 cameras. If remote access to the cameras is desired, for example, in a Snaplink application, set a unique port for each camera, i.e. ,8009, 8010, etc. Remember to save all changes using the proper Save box on the page.

3.       For local access to the cameras, in PCAccess >> Extended Setup, add and name your cameras. Then for each camera:

4.       Set the Type as HAI Camera (68A11-1)

5.       Enter the Address/URL for each camera – IP address followed by a colon and the port number (8008 unless changed). So for three cameras, with separate port numbers, the IP addresses would be similar to http://192.168.1.101:8008, http://192.168.1.102:8009, and http://192.168.1.103:8010 .

6.       For all cameras: Number = One, FPS = One, Quality= Low, Resolution = 320x240 . Do not enter a User Name or Password

7.       For remote access to the cameras, in PCAccess >> Extended Setup, again add and name the cameras, typically identifying it for remote access

8.       Setup for each camera will be identical to steps 4,5, and 6 except that in step 5, instead of using the local (LAN) IP address, you must use a WAN static IP address or DNS name and the port numbers. For example, if using a DNS name such as myhouse.mydns.com, then the Address/URL for the cameras would appear as http://myhouse.mydns.com:8008, http:// myhouse.mydns.com:8009, and http://myhouse.mydns.com:8010 .

9.       Write Extended Setup to the controller, reboot the Omnitouch 7 screens and in the Snaplink apps, retrieve setup or synchronize, depending on the app.

10.   In your router, the MJPEG over HTTP ports must be forwarded to the cameras’ local IP addresses, i.e. , 8008 to 192.168.1.101, 8009 to 192.168.1.102, etc. See your router’s port forwarding instructions or check with your router manufacturer or network expert.

Note 1 – some routers have the ability to use the static WAN IP address or DNS name for both local and remote access. Check with your router manufacturer or network expert

Note 2 – when the cameras are set up properly, on a local PC, you should be able to enter the local address, exactly as shown in PCAccess, in a browser and go directly to the camera’s raw video stream. On a PC outside the local network, you would use the address setup for remote access for each camera.

1.19. Hikvision RTSP and HTTP URLs

The attached document contains the RTSP and HTTP URL’s for Hikvision cameras.

1.20. Can the POENS-8PT be used internationally?

The POENS-8PT has a rating of 120-240VAC 50-60Hz so it can be used in almost all domestic and international markets. The following power cords can be ordered to make it market compatible:

1.       95A21-3 – Australia

2.       95A21-2 – Europe

3.       95A21-1 – United Kingdom

1.21. Troubleshooting a Serial Connection from a PC to an Omni Controller using PCAccess 3

1.       Controllers: Omni Pro II, Omni IIe, Omni LTe and legacy controllers Omni II and Omni LT

2.       PCAccess 3 – latest version

3.       21A05-2 serial adaptor kit

4.       USB to serial adaptor if necessary – recommended is the Keyspan model USA19HS from Trip Lite

Verify in PCAccess:

1.       In Options >> Serial that the proper COM port is selected – check Device Manager if necessary

2.       In Setup >> Expansion >> Serial, that Serial Address = 0 and that the serial port to be used is set to 9600 and OmniLink

Verify:

1.       On the controller that the jumper under the serial port to be used is on the 232 setting

2.       On the controller that neither of the LED’s under the serial port used is on steady. If so, verify that the correct adaptor and cable are being used

Verify in an Omni Console in Setup >> Installer >> Expansion:

1.       Serial address = 0

2.       Baud Rate = 9600

3.       Port Function = OmniLink

If a Correct User Code 1 message is displayed, see article 379

1.22. SnapLink for Windows 10 cannot be Downloaded

When on the Microsoft page for SnapLink for Windows 10, the “Get the app” button is non functional and the purchase page cannot be accessed. The problem is that the customer is attempting to purchase the app from a device that is not running Windows 10. Only Windows 10 devices will allow the purchase and download of the app.

1.23. Configuring the Separate Double-Tap feature of the 35A00-1 to Function as a Macro Executor

-Add the switches to Upstart

-in the Edit menu, open the “Transmit Components” tab

-Change the mode of the Top and Bottom Rockers to “Custom Rocker”

-Then change the Double-Tap setting to “Activate”

-Under the “Rocker Switch” tab, change the setting of “Upon a Double-Tap go to:” to “Last Level”

-Program the Device

-If a second switch is to be used in the same way it will need to have its Scene Name changed under the “Transmit Components” tab from the defaults of Scene242 and Scene 241.

-in PCAccess, the automation trigger will be UPB Link, UPB LINK 242 for the top rocker and UPB LINK 241 for the bottom rocker.

1.         WHEN UPB LINK 242 ON

                                    THEN PROGRAM ARM AWAY

1.24. Connecting the NuVo Simplese to an Omni Pro II

The RS232 port on the NuVo Simplese is a 3.5mm jack, and not the normal DB-9 connector. To a serial port on the Omni Pro II, you will connect the 36A05-4 adaptor using the supplied cable. From the 36A05-4, you will need an adaptor, which convers from DB-9 to 3.5mm stereo, such as the NV-A4DRS232 from NuVo, available from Amazon, Home Controls and other retailers.

1.25. Customer gets error when trying to add Room/Item in Room/IP Camera to Extended Setup
When trying to add an item an error appears “ERROR: Not enough space available in block.”

They have exhausted the available space under the Extended Setup. Available space percentage can be viewed from the top of the Extended Setup Page, under Options .
1.26. What are the Cut-Out Dimensions for the 33A00-3 Flush Mount Kit?

Width = 4 ¾”

Height = 4 ½”

Depth = 1”

1.27. Combo Cable Modem/Router does not allow use of a DNS Service

The Internet Service Provider has installed a combination cable modem/router which does not allow use of a DNS service. The customer has two options:

1.       Get a static WAN IP address from the ISP

2.       Have a local PC, running 24/7 , host a DNS service

1.28. Rooms and Lighting Scenes appear Multiple Times on the Rooms Page

On a system where Rooms and HLC Scenes are configured, every time setup is entered on the Omnitouch 7, and then Save and Exit is selected, the Rooms replicate on the Rooms page and the scenes replicate on the lighting page inside the room. The screen must be rebooted to remove the extra rooms and scenes.

1.29. SnapLink Apps will not connect when the Mobile Device is on 3/4G

Devices can connect when on any WiFi network, whether in the home or on a remote WiFi network, such as a coffee shop but not when the mobile device is on 3G or 4G. Check as to whether Mobile Data is turned off for the device, either globally, or for iOS devices, either globally or for the SnapLink app only.

1.30. Can the 35A00-1CFL control Electronic Low Voltage Transformers
Magnetic low voltage transformer is suggested. Electronic low voltage transformers are ideally used with a reverse phase dimmer while the 35A00-1CFL is a forward phase, so performance is not guaranteed.
1.31. Using Fiber Optics for A/B Bus Connections

Details:

With fiber between the two locations, you can use fiber to RS-485 converters at each end for communications.  Several customers have had success with the following product using fiber between the controller and devices on the RS-485 console bus: http://www.bb-elec.com/Products/Quick-Start-Guides/pn8933R1-FOSTCDRI-PH-xx-0812qsg.pdf (for use with multimode fiber) or http://www.bb-elec.com/Products/Quick-Start-Guides/pn8405_FOSTCDRI-Sx-1112qsg.pdf (for use with single-mode fiber)

Resolution:

These settings are for the multimode converters: http://www.bb-elec.com/Products/Quick-Start-Guides/pn8933R1-FOSTCDRI-PH-xx-0812qsg.pdf

I would recommend the following settings:

  1. ON
  2. ON
  3. ON
  4. ON
  5. OFF
  6. ON
  7. ON
  8. OFF

Also, make sure that the Serial Mode Switch is set to RS-422/485.

Also worth noting, B&B list A as (-) and B as (+); whereas Omni reference the opposite.  So it is likely that the A and B connections will need to be reversed (i.e. A on Omni to B on B&B, and B on Omni to A on B&B). 

1.32. Can the ZSS10 Switch be used for Multi-Way Applications

The ZSS10 switch can be used for 3, 4 or higher multi-way applications. When the switches are added in the Gateway setup software, use the 3-Way Linked To feature in the Gateway setup software to create your multi-way network. There is no limit on how many enrolled switches or other enrolled On-Off type lighting devices can be linked together (within the 40 device Gateway limit).  This applies only to the first generation Lumina Gateway.

1.33. Can Omni Controllers be Monitored without a Land Line

The only partner for IP alarm reporting is VoIPAlarm using the Sparrow2: https://voipalarm.com/var/voipalarm_sparrow2.jsp

Otherwise we recommend cellular communicators, such as:

Telguard: http://kb.homeauto.com/default.asp?SID=&Lang=1&id=1318&SID=

Uplink: http://kb.homeauto.com/default.asp?SID=&Lang=1&id=1335&SID=

IPDatatel: http://kb.homeauto.com/default.asp?SID=&Lang=1&id=1317&SID=

1.34. Enrolling/Disbanding Lumina RF Supported Devices

The Lumina Gatewayy supports a maximum of 40 Lumina RF and supported devices.

These following steps are a general guide on how to add, enroll, and disband a Lumina RF or other supported device, to the Lumina Gateway.  For more in-depth details for enrolling/disbanding a specific device, refer to the detailed instructions further down in this section.

1.Start a new project or open an existing project.

2.Select the type of device you would like to add from the left-hand palette (i.e. Lighting and Loads, Thermostats, Sensors, Cameras or Touchscreens, etc.)

3.On the right-hand palette, you are given a list of devices you may add. Double-Click the device to add it to the device palette on the left or drag and drop the device onto the device palette.

4.Each device added will have a default "name", which can be changed as desired.  All other configurable properties are dependent on the type of device.

5.Next, set the device you would like to enroll in its enrollment mode. This varies with each device, so refer to the device manufacturer's manual for the proper procedure.  CRITICAL NOTE: Make sure the device has not been previously enrolled.  If it is or you are not 100% sure, take the extra time to follow the manufacturer's directions for disbanding or resetting the device to factory defaults.

6.In the Lumina Gateway Setup software, click on the Enroll button in the device's Properties panel. When the device has enrolled, you will receive a confirmation message indicating that the device has been properly enrolled.

Enrolling Supported Devices

Model 73A00-3ZB (30A LCM) - to enroll this LCM, take the following steps:

1.In the Lumina Gateway Setup software, add the 73A00-3ZB to the Lighting and Loads panel.

2.In the center panel, name the LCM as desired.

3.On the LCM, place the supplied magnet near the magnetic sensor until the LED changes to blinking 7 times per second.  This will require that the magnet be held at the sensor for 5+ seconds.

4.In the Lumina Gateway Setup software, click on the Enroll button in the device's Properties panel.

5.When enrollment is complete, the software will display a confirmation message.

Model 73A00-4ZB (5A LCM) - to enroll this LCM, take the following steps:

1.In the Lumina Gateway Setup software, add the 73A00-4ZB to the Lighting and Loads panel.

2.In the center panel, name the LCM as desired.

3.On the LCM, place the supplied magnet near the magnetic sensor until the LED changes to blinking 7 times per second.  This will require that the magnet be held at the sensor for 5+ seconds.

4.In the Lumina Gateway Setup software, click on the Enroll button in the device's Properties panel.

5.When enrollment is complete, the software will display a confirmation message.

Model 89A00-1ZB (15A Plug-in LCM) - to enroll this device, take the following steps:

1.In the Lumina Gateway Setup software, add the 89A00-1ZB to the Lighting and Loads panel.

2.In the center panel, name the Plug-in LCM as desired.

3.On the Plug-in LCM, press and hold the Pushbutton for 5+ seconds, until the LED begins blinking 7 times per second.

4.In the Lumina Gateway Setup software, click on the Enroll button in the device's Properties panel.

5.When enrollment is complete, the software will display a confirmation message.

Leviton Lumina RF Wall Switch (ZSS10) - to enroll this device, take the following steps:

1.In the Lumina Gateway Setup software, add the ZSS10 to the Lighting and Loads panel.

2.In the center panel, name the switch as desired.

3.Set the device Type.

4.On the switch, press and hold the bottom (off) button for >10 seconds - the LED should begin blinking amber.

5.Now, press and hold the bottom (off) button for >5 seconds - the LED should begin blinking red until enrollment is complete.

6.In the Lumina Gateway Setup software, click on the Enroll button in the device's Properties panel.

7.When enrollment is complete, the software will display a confirmation message.

8.At the switch, tap the bottom button one time.

Somfy Digital Motor Interface (ZBDMI) - to enroll this device, take the following steps:

1.In the Lumina Gateway Setup software, add the ZBDMI to the Lighting and Loads panel.

2.In the center panel, name the device as desired.

3.Select the device Type.

4.In the Lumina Gateway Setup software, click on the Enroll button in the device's Properties panel.

5.On the ZBDMI, confirm that the Inclusion LED is off and then press the Setup button.

6.When enrollment is complete, the Inclusion LED on the ZBDMI should be lit and a confirmation message will display in the Lumina Gateway Setup software.

Models RC-1000, 1500, and 2000 Thermostats - to enroll these tstats, take the following steps:

1.In the Lumina Gateway Setup software, add the desired tstat model to the Thermostats panel.

2.In the center panel, name the tstat as desired.

3.On the tstat, press the Scrollwheel to enter the Main Menu.

4.Scroll down to Setup and press the Scrollwheel.

5.Scroll to Installation Settings and press the Scrollwheel.

6.Press the Scrollwheel again to Continue.

7.Scroll down to ZigBee Setup and press the Scrollwheel.

8.Press the Enroll button.

9.In the Lumina Gateway Setup software, click on the Enroll button in the device's Properties panel.  When enrolled, the software will display a confirmation message.

LURDW Door/Window Sensor - to enroll this device, take the following steps:

1.In the Lumina Gateway Setup software, add the door/window sensor to the Sensors Panel.

2.In the center panel, name the device as desired. You may also enter text for displaying the Inactive and Active states of the sensor.

3.For brand new sensor installation, remove the battery cover, hold the battery firmly in place, and remove the cellophane tab - this powers the device and puts into enrollment mode.  If the sensor has previously been enrolled and disbanded, remove the battery cover and press the Program button 4 times.

4.In the Lumina Gateway Setup software, click on the Enroll button in the device's Properties panel.

5.When enrollment is complete, a confirmation message will display in the Lumina Gateway Setup software.

LURMD Corner Mount Motion Sensor - to enroll this device, take the following steps:

1.In the Lumina Gateway Setup software, add the motion sensor to the Sensors Panel.

2.In the center panel, name the device as desired. You may also enter text for displaying the Inactive and Active states of the sensor.

3.For brand new sensor installation, remove the battery cover, hold the battery firmly in place, and remove the cellophane tab - this powers the device and puts into enrollment mode.  If the sensor has previously been enrolled and disbanded, remove the battery cover and press the Program button 4 times.

4.In the Lumina Gateway Setup software, click on the Enroll button in the device's Properties palette.

5.When enrollment is complete, a confirmation message will display in the Lumina Gateway Setup software.

ZSC04/ZSC15 Ceiling Mount Occupancy Sensor - to enroll this device, take the following steps:

1.In the Lumina Gateway Setup software, add the occupancy sensor to the Sensors Panel.

2.In the center panel, name the device as desired. You may also enter text for displaying the Inactive and Active states of the sensor.

3.The device must be physically placed in Network Enrollment mode.  This will be identified as Enrollment Mode 1 because the LED will blink one time.

4.Press and hold the menu button for at least 10 seconds, identified by the LED switching to rapid green blinking.

5.Press and hold Menu button for at least 5 seconds to enroll into Lumina™ RF network. Rapid green blinking continues until device is enrolled, when complete device returns to Menu selection.  To Exit, tap the Menu button (<3s) to go back to menu selection. An Alternative option is to wait 20 seconds for the auto exit timeout.  The device should successfully enroll and reflect this in the software.

6.In the Lumina Gateway Setup software, click on the Enroll button in the device's Properties panel.

7.When enrollment is complete, a confirmation message will display in the Lumina Gateway Setup software.

Disbanding Supported Devices

NOTE:  Once the device has been enrolled through the Lumina Gateway, the device can be disbanded using the Lumina Gateway Setup software by selecting the desired device and clicking on the Disband button.  The instructions below are for disbanding the device from a network "at the device".

Model 73A00-3ZB (30A LCM) - to disband this LCM, take the following steps:

1.On the LCM, place the supplied magnet near the magnetic sensor for 6-8 seconds.

2.Remove the magnet for 6-8 seconds.

3.Place the magnet near the magnetic sensor for 6-8 seconds - the LED on the LCM will begin blinking once per second.

Model 73A00-4ZB (5A LCM) - to disband this LCM, take the following steps:

1.On the LCM, place the supplied magnet near the magnetic sensor for 6-8 seconds.

2.Remove the magnet for 6-8 seconds.

3.Place the magnet near the magnetic sensor for 6-8 seconds - the LED on the LCM will begin blinking once per second.

Model 89A00-1ZB (15A Plug-in LCM) - to disband this device, take the following steps:

1.On the Plug-in LCM, press and hold the Pushbutton for 6-8 seconds.

2.Release the Pushbutton for 6-8 seconds.

3.Press and hold the Pushbutton for 6-8 seconds - the LED will begin blinking once per second.

Leviton Lumina RF Wall Switch (ZSS20) - to disband this device, take the following steps:

1.Press and hold the bottom (off) for >10 seconds - the LED will begin blinking amber.

2.Press and hold the top (on) button for >5 seconds - the LED will begin blinking red until complete.

3.Tap the bottom button.

Somfy Digital Motor Interface (ZBDMI) - to disband this device, take the following steps:

1.In the Lumina Gateway Setup software, select the ZBDMI in the Lighting and Loads panel.

2.In the center panel, click on the Disband button.

3.On the XBDMI, press the Setup, making sure that the Inclusion LED turns off..

Models RC-1000, 1500, and 2000 Thermostats - to disband a  tstat, take the following steps:

1.Press the Scrollwheel to enter the Main Menu.

2.Scroll down to Setup and press the Scrollwheel.

3.Scroll to Installation Settings and press the Scrollwheel.

4.Press the Scrollwheel again to Continue.

5.Scroll down to ZigBee Network and press the Scrollwheel.

6.Press the Disband button.

LURDW Door/Window Sensor - to disband this device, take the following steps:

1.On the door/window sensor, press the Setup button 10 times.

2.Once the door/window sensor leaves the network, the LED will blink red 3 times.

LURMD Corner Mount Motion Sensor - to disband this device, take the following steps:

1.On the motion sensor, press the Setup button 10 times.

2.Once the motion sensor leaves the network, the LED will blink red 3 times.

ZSC04/ZSC15 Ceiling Mount Occupancy Sensor - to reset this sensor to factory defaults, take the following steps:

1.On the sensor, press and hold the Menu button for >10 seconds, identified by LED switching to a rapid green blinking.

2.Tap Menu 4 times to move into Five Blink (Mode 5 - Reset to Factory Default).

3.Pres and hold button for >5 seconds to enter factory defaulting mode (red blinking).

4.Press and hold button for >5 seconds to enter factory default process. Red blinking stops, cancel the Menu button and return to normal device operation when reset is complete.

1.35. Which Leviton Zigbee Switches integrate with ZIM and Omni Controllers?

ZSS10-NOZ Lumina RF Switch on /off

  • Range — Up to 100’ between Lumina RF devices
  • Load Rating — Incandescent: 800W @120V; Fluorescent Ballasts: 1200VA @ 120V, 2700VA@277V; Motor: 1/4HP @120V
  • Compatible with multiple load types — LED,incandescent, inductive, fluorescent

 

ZSD07-ADZ 0-10 Lumina RF Watt Switch Dimmer

  • Use as a standalone dimmer or part of the Lumina RF Eco-System
  • Compatible with multiple load types— any 0-10V controlled load, ex: LED, HID, inductive, fluorescent
LED flexibility — enable and disable LED for applications where brightness is a factor (i.e. hospitality
1.36. SnapLink for iOS Crashes when Retrieving Setup

When retrieving setup in the app, the retrieve stops, and the phone, etc goes back to the device’s home screen. When this occurs, in PCAccess, check Extended Setup for any Rooms or devices that have been added and not named.

1.37. On the Omnitouch 7, the Green LED on the Upper Right Corner Blinks Continuously

This is normal operation whenever the screen displays a message. To stop the blinking, go to Setting and select Clear Msgs

1.38. Vizia/Zwave Lock Installation Tips

1. Verify that the VRC0P has been updated.

            -Right click VRC0P in list to left and select "Update Controller"

 

2. Verify that the VRC0P is associated with the lock in question.

            -Association

                        -> "Diagnostics"

                                    -> "RS232 Setup"

                                                -the VRC0P is listed as the RS232 Module

                                                -make sure the lock is checked in the list

                                                -click set association

            -Verification

                        -> "Diagnostics"

                                    -> "Routing Slave Associations"

                                                -select lock from "Routing Slave" drop down

                                                -make sure VRC0P shows up in the left column

 

3. Verify that the Network was deployed

            - Program Entire Network button on taskbar

           

4. Verify the network has at least 1, preferably 2 beaming capable repeaters

 

5. If still having issues try excluding the lock and the VRC0P and adding the lock first, the VRC0P last.

 

6. If issues still persist, have them create a new Vizia file and network.

            -ensure that the repeaters are added first, then lock, then VRC0P last

1.39. BitWise Touch App GUI Issue

In some instances, the BitWise Touch Control application will display a black page with, potentially, a small icon in the top left corner and an Blue Hyper Link as seen below. 

This is essentially a message, that the directory that housed this pages GUI content is no longer available, or was not transferred in the upload correctly. 

The quickest way to resolve this is to re-upload the GUI group to this device. If there are any upload issues please see Firewall Issues article on troubleshooting the Firewall. Then resend the GUI.

** If issues continue to occur, please submit a ticket with the GUI device information (OS, Manufacturer, etc) and your BWE file, so we can look further into that specific case. 

1.40. Windows Firewall Reset

For Issues where GUI Uploads don’t complete, or don’t complete and display the GUI pages to select a start page, it’s generally a firewall issue. This can be either an issue with firewall on the computer being used to upload the project or the firewall on the network. Here we’ll address the Windows firewall issues on the machine. If you are running a 3rd party Antivirus/Firewall (McAfee, Norton, Etc), please refer to their documentation how to default the firewall, to re-allow the Project Editor exceptions.

First, Close Project Editor, then you’ll need to open Control Panel and locate Windows Firewall.

 

Next, Open Windows Firewall, and locate Restore Defaults in the left Pane.

Click Restore defaults, then the middle button for Restore Defaults and select Yes.

The Firewall has now been defaulted for ALL applications on your computer.

Reopen Project Editor.

   Open the project and complete the steps to upload the GUI as you usually would. You should be prompted from Windows firewall in a window seen below. You will need to check the box that relates to the network you are on, or check all 3 and click Allow Access for each prompt. Generally there’s 2 or 3 prompts during the different connections(i.e. Adding Controllers, uploading GUI’s, etc).

 

Once this has been allowed, the upload should go through with no issue. If any problems occur, we’d want to look at a different firewall issue.  Potentially a 3rd party software installed locally, or the firewall in the router.
1.41. After Uploading a Project Editor File to the Omnitouch 7, the Images are Skewed

When uploading GUI Group to the app using Project Editor, select the “With Scaling” option and set the target values as follows:

 

           Portrait Width: 480

           Landscape Height: 800

           Menu Bar Height: 0

1.42. Can the SnapLink Apps for Smart Phones and Tablets Integrate with the INDS1-00S Door Station?

The only integration for the door station and the iOS, Android and Windows 10 smartphone/tablet applications is viewing the door station’s camera.

1.43. What Music Servers have been Tested with the HiFi2

Casa Tunes has been tested and is an available solution to replace the Music Gateway. It provides metadata via Ethernet and can be viewed on both touchscreens and mobile app.

Please contact Casa Tunes – www.casatunes.com for further information

1.44. After Updating Firmware in Project Editor to Latest Version, Existing PE files will not Open.

Project EditorFiles must be exported in old version of the software, and opened up in the new version for viewing.

1.45. How to Safely Integrate Mag Locks and Access Card Readers - 75A00-1

The attached diagram can be used if the magnetic lock is drawing more current through the reader than allowed by the reader or if the magnetic lock is producing a high inrush current that is causing the switching device in the reader to not operate properly. If the reader and the magnetic lock are being powered by the same power supply (e.g. power hub), you can wire it as shown in the attached diagram using a separate 12VDC isolation relay.  This will isolate the switching device in the reader from the current requirements of the magnetic lock. 

The maximum current for the Lock Output is 1A at 12VDC.

1.46. Omnitouch 7 Firmware Update Failure

If a customer is having problems updating firmware on an Omnitouch7 please take the following steps:

1.      Using PCAccess, verify that the customer can connect to the controller on the network

2.      Verify the controller settings in the Omnitouch7, that the Omnitouch7 has a valid IP address (not 169.254.xxx.yyy) and then verify that the Omnitouch7 connects to the controller

3.      Verify that the Omnitouch7 can be discovered and is entered properly in Extended Setup in PCAccess

4.      Attempt to update the firmware

5.      If the update will not begin or fails somewhere during the update process, physically disconnect the Omnitouch7 from the network (or power off if using external power), then reconnect to the network (or power up)

6.      After the connection is established with the controller, update the firmware

7.      If the update will not begin or fails somewhere during the update process, physically disconnect the Omnitouch7 from the network (or power off if using external power), wait 5 minutes, then reconnect to the network (or power up)

8.      After the connection is established with the controller, update the firmware

1.47. Somfy URTSII Interface to Omni and Lumina Controllers (Firmware 3.14)

3.     

This application note provides details on interfacing an HAI automation controller to a Somfy Universal RTS Interface II (URTSII) for wireless shade control.

Equipment:

  1. Leviton controller (Omni LTe, Omni IIe, Omni Pro II, Lumina, Lumina Pro)
  2. Somfy URTSII
  3. Interface Cable (hand built)
  4. PC Access Software – Optional (recommended)

Installation:

  1. Install and setup the Somfy UTRSII according to their instruction manual (CRITICAL NOTE: Somfy motors must be enrolled to the URTSII according to the Somfy instructions for each type of motor and that control of the motors directly from the URTSII should be established before setting up on the Leviton controller).
  2. Install the Leviton controller to be used according to the HAI controller installation manual.
  3. Make an interface cable using an RJ-25 and RJ-45 end terminals according to the following pinout:

      RJ-25 (HAI)                RJ-45 (Somfy)

           2                                  8

           4                                  2

           5                                  1

  1. Connect the RJ-25 to one of the available on-board serial ports of the HAI controller.
  2. Move the RS-232 jumper below the serial port to RS-485.
  3. Connect the RJ-45 to the “RS-232 Input or RS-485 Input” on the URTSII (center plug when viewed from the rear)

Setup:

Although a console can be used to perform the following steps, this application will refer to using Dealer PC Access:

  1. Under Setup>>Expansion>>Serial, set the following for the serial port being used (our example uses Serial Port 1):
    1. Serial 1 Rate – 9600
    2. Serial 1 Function – Somfy URTSI
  2. Under Setup >> Units, set a House Code to Somfy URTSI
  3. Name the individual shades as Units
  4. For each Unit, in the Address/Node ID box, enter the Interface and Channel numbers
  5. The available commands are Up, Down, Stop and Duration

 

1.48. Omni Integration with Uplink 4530EX and CDMAEX - Identical Setup

Activate and Program the 4530EX

Activate the 4530EX by entering the serial number into the Uplink Dealer website (www.uplink.com). After activating, edit the unit and enter the central station phone number(s) and account number(s). Update the unit.

Locate the Unit and Measure Signal Strength

Connect the DC+ terminal to Aux 12VDC and the DC- terminal to controller ground. Move DIP switch 4 to the on position. At least one LED must be solid green. Move the unit to achieve maximum signal strength. Mount the unit at the best location. Move DIP switch 4 to off.

Complete the Wiring

Using a RJ45 connector, make the following connections:

1.      Pin 8 to controller Green

2.      Pin 5 to controller Red

3.      Pin 1 to controller Brown

4.      Pin 4 to controller Gray

Connect the RJ45 to JP3 on the 4530EX

Program the Controller

In PCAccess or a keypad, go to Setup >> Dialing and set Phone Access to yes. In Setup >> Digital Communicator (Setup >> Inst >> DCM on keypad) enter the central station phone number(s) and account number(s). Write Setup to the controller.

Test the System

Contact the central station and have the controller placed on test. Generate a reportable event and allow the system time to complete dialout. Verify that the system returns to System OK, and contact the central station and verify that communication was successful. Have the controller taken off test.

Compatible controllers – Omni Pro II, Omni IIe, Omni LTe, Omni II, Omni LT

For Uplink Support call 888-9 Uplink


1.49. How to convert an HTX2 to a Bitwise BC4

You’ll complete these steps, https://bitwisesupport.zendesk.com/hc/en-us/articles/202562463-Update-Internal-Web-Pages

This updates the web page from HTX2 to BC-4, beyond that it’s just a firmware update if it’s available.

Note: the HTX2 must be a Gen2 model


1.50. Leviton Omni/Lumina Luma-Net Integration

INTRODUCTION

This technical note is about Leviton Omni and Lumina family controllers integration with Leviton GreenMax and Quantran Systems.

The objective of this integration is to control and monitor lighting, AC, security, access controls and A/V systems from any user interface available in LSA or LES product range.

CONTROL PRINCIPLE

Each controller lighting unit in LSA PC Access software can be associated with corresponding lighting modules in GreenMax or Quantran. Lights can be turned on, turned off, brightened, dimmed, set to a specific level, ramped to a specific level, or toggled on/off using any of the user interfaces like Omnitouch7, Snap link apps ,Snap link software , Keypad and Omni console keypads.

Vice versa, Quantran control plates , GreenMax digital stations and D8000 control plates can also  control and monitor all LSA devices connected to Omni and Lumina family controllers such as lighting, AC, Security, Access
controls and A/V.

SYSTEM SCHEMATICS

  1. The Leviton Omni and Lumina family controllers is  connected to the  Quantran or any Lumanet device using
    D42AV RS-232 to Lumanet Interface and the Leviton Model 36A05-4 Serial Connectivity Adapter Kit which in turn is  connected to the serial port of Omni or Lumina controller as illustrated in the below schematic :
    When connecting to a GreenMax system, it is necessary to also use the Leviton Luma-Net to LumaCan Gateway Model NP00G. as per the below the schematics:


HARDWARE CONFIGRATION

Set the jumper plug for the corresponding serial port on Omni or Lumina controllers to RS-232.

SOFTWARE CONFIGURATION

  1. Plug your laptop to Quantran QSnet Controller or NPC-DLR using Straight CAT6 cable.
  2. Open Color-Net discovery tools to discover QSnet Controller or NPC-DLR IP Address.
  3. Change your laptop IP address to communicate with QSNet Controller or NPC-DLR.
  4. Telnet QSNet Controller or NPC-DLR IP address.
  5. Change QSNet Controller or NPC-DLR setting as illustrated in the below screen shoots.

           

  1. Plug Quantran USB interface to Quantran Dimming/Switching module.
  2. Turn On T and M dip switched on Quantran Dimming/Switching module.
  3. Use QSNet Config software in your laptop to change Quantran Dimming/Switching module configuration.
  4. Change the bus type to DMX and assign the DMX channels on sequence starting from channel 1.
  5. In Leviton PC Access software, set the Serial Function for the serial port on the controller to Luma-Net as shown in the screenshot below :

  6.        
     
  7. Set the housed code format to Leviton Luma-net.
  8. Enter the network address for each lighting device into the “Node ID/Address” field for the corresponding controller unit. Both the above mentioned points are shown in the screenshot below: 

LEVITON CONTROLLER COMPATABILITY

Leviton Luma-Net lighting systems are supported by HAI Omni LTe, Omni IIe, OmniPro II, Lumina, and Lumina Pro systems. The systems must be utilizing controller firmware 3.12 or later.
Omni LTe supports 32 Luma-Net devices. Omni IIe, and Lumina support 64 Luma-Net
devices. OmniPro II and Lumina Pro
support 255 Luma-Net devices.




1.51. Controlling the NuVo Grand Concerto or Essentia G from an OmniTouch 5.7e or 10p

Controlling the NuVo Grand Concerto or Essentia G from an HAI IP Based Touchscreen

To control the menu operation which allows you to browse music by artist, album, track, genre, playlists, and favorites on a NuVo Grand Concerto or Essentia G audio system using an OmniTouch 5.7e and/or 10p touchscreen (IP based touchscreen), an HAI 93A00-1 Serial Server or equivalent must be used. For this application, the 93A00-1 Serial Server is configured as a server and is used to transmit IP data between the NuVo Grand Concerto or Essentia G and IP based touchscreens. 

A second 93A00-1 Serial Server is required to control the NuVo Grand Concerto or Essentia G from an OmniPro II or Lumina Pro controller (HAI controller), if a 93A00-1 Serial Server is being used for communications between the NuVo Grand Concerto or Essentia G and IP based touchscreens. This is necessary to control the NuVo Grand Concerto or Essentia G using automation programs from the HAI controller or to control the NuVo Grand Concerto or Essentia G from OmniTouch 5.7 touchscreens). In this application, the 93A00-1 Serial Server is configured as a client and is used to transmit serial data between the NuVo Grand Concerto or Essentia G and the HAI controller over an IP network.

Connections to the NuVo Grand Concerto or Essentia G

The 93A00-1 is connected between the serial port on the NuVo Grand Concerto or Essentia G and the IP network to allow the NuVo Grand Concerto or Essentia G to communicate directly with the IP based touchscreens. To connect the 93A00-1 to the NuVo Grand Concerto or Essentia G, use a standard straight-through DB-9 male-to-female serial cable.

  1. Plug the female end of the serial cable into the male connector labeled “RS-232” on the 93A00-1 Serial Server.
  2. Plug the male end of the serial cable into the female connector labeled “RS-232” on the NuVo Grand Concerto or Essentia G.
  3. Apply power to the 93A00-1 Serial Server.

Configuring the 93A00-1 Serial Server when Connected to a NuVo Grand Concerto or Essentia G

  1. Open the web browser on your PC and enter the IP address of the 93A00-1 Serial Server in the address bar. For example:  http://192.168.0.102 (this is the factory default IP address of the 93A00-1)
a.   Press “Enter”. The “Username and Password” dialog box will appear.
b.      Type “admin” (default username) in the Username box.
c.       Type “admin” (default password) in the Password box.
d.   Click “OK”. The setup screen will then appear.
 
  1. Enter the desired IP Address, Subnet mask, Gateway, and Primary DNS.
  2. Change the Serial Port Baud to “57600”.
  3. Change the “Connection Mode” under “Operation Mode” to “TCP Server” (default).
  4. Take note of the “Connection Port Number” under “Operation Mode”, or change it to a desired port (default 50000).
  5. Click “Apply”.
  6. Click “Operation Mode” under “Advance Setup” in the Main Menu on the left.
  7. Change the “Close Connection When Remote Idle” to “0”.
  8. Change “Max TCP Connection” to “4”.
  9. Click “Apply”.

Connections to an OmniPro II or Lumina Pro Controller

The 93A00-1 is connected between the serial port on an HAI controller and the IP network to allow the NuVo Grand Concerto or Essentia G with a connected 93A00-1 to communicate with the HAI controller. To connect the 93A00-1 to a serial port on the HAI controller, use the HAI 21A05-1 Serial PC Cable.

  1. Plug the DB-9 connector on the 21A05-1 Serial Cable Adapter into the male connector labeled “RS-232” on the 93A00-1 Serial Server.
  2. Plug a straight-through 4-position modular cable (same as a standard telephone cable) into the modular connector on the 21A05-1 Serial Cable Adapter.
  3. Plug the other end of the modular cable into one of the build-in modular serial ports on the HAI controller (NOTE: HAI recommends Serial 2).
  4. Set the Serial Function to NuVo Grand Concerto/Essentia G.
  5. Apply power to the 93A00-1 Serial Server.

Configuring the 93A00-1 Serial Server when Connected to an HAI Controller

Open the web browser on your PC and enter the IP address of the 93A00-1 Serial Server in the address bar. For example:
http://192.168.0.102 (this is the factory default IP address of the 93A00-1)

a.   Press “Enter”. The “Username and Password” dialog box will appear.
b.   Type “admin” (default username) in the Username box.
c.        Type “admin” (default password) in the Password box.
d.     Click “OK”. The setup screen will then appear.
 
  1. Enter the desired IP Address, Subnet mask, Gateway, and Primary DNS.
  2. Change the Serial Port Baud to “57600”.
  3. Change the “Connection Mode” under “Operation Mode” to “TCP Client”.
  4. Change the “Connection Port Number” under “Operation Mode” to the connection port number specified for the 93A00-1 Serial Server that is connected to the NuVo Grand Concerto or Essentia G (See Step 5 under Configuring the 93A00-1 Serial Server when connected to a NuVo Grand Concerto or Essentia G).
  5. Change the “Remote Host IP Address” under “Operation Mode” to the IP address specified for the 93A00-1 Serial Server that is connected to the NuVo Grand Concerto or Essentia G (See Step 3 under Configuring the 93A00-1 Serial Server when connected to a NuVo Grand Concerto or Essentia G).
  6. Click “Apply”.

Configuring HAI Automation Studio

When connecting IP based touchscreens to a NuVo Grand Concerto or Essentia G through the 93A00-1, HAI Automation Studio must be used to configure each IP based touchscreen. The following items must be configured in HAI Automation Studio:

  1. Launch HAI Automation Studio.  Automation Studio must Version 1.0.2.55 or later.
  2. Open the Automation Studio Project that will be used to update the touchscreens.
  3. Click on the Touchscreen Design file for the respective touchscreen in the “Project Explorer”.
  4. On the properties tab under “Objects”, scroll down to the “Nuvo” section.
    1. Network Address – Enter the IP address of the 93A00-1 Serial Server that is connected to the NuVo Grand Concerto or Essentia G.
    2. Port – Enter the port number of the 93A00-1 Serial Server that is connected to the NuVo Grand Concerto or Essentia G.
    3. Zone Address – Enter the zone address for this touchscreen to use.*
* Each touchscreen must use a unique zone address to be able to access the NuVo Grand Concerto or Essentia G Menu at the same time. Addresses 17-20 are “virtual” addresses that can be used by any device. The HAI Controller uses Address 20, so touchscreens should start at 19 and work down. Addresses 1-16 may be taken for actual NuVo zone keypads.
1.52. Can my Carrier Infinity or Bryant Evolution HVAC system be integrated to my HAI Omni Pro II or Lumina Pro Controller?
Question: Can my Carrier Infinity or Bryant Evolution HVAC system be integrated to my HAI Omni Pro II or Lumina Pro Controller?


Answer:

Yes.  An Omni Pro II or Lumina Pro automation controller (not supported on the Omni LT, Omni II, Omni IIe, Lumina or older Omni series controllers) with firmware version 3.5 or later can be interfaced to a Carrier Infinity or Bryant Evolution HVAC system, to provide two-way support.

The Leviton controller can change setpoints, operating modes, and monitor changes in these items and current room temperatures.

Each Carrier/Bryant HVAC zone appears as a standard Leviton thermostat and may be controlled as though it was a standard Leviton thermostat.

The application note is available upon request from the Leviton Technical Support at SAsupport@leviton.com
 
1.53. Why did the controller's time change on the incorrect day for Daylight Saving Time

 

Technical Advisory TA-4
January 22, 2007

Daylight Saving Time Change Starting March 2007

 

Discussion:

Starting in 2007, Daylight Saving Time (DST) has been extended by one month.  Therefore, the start date of DST in the United States has been changed to the 2nd Sunday in March and the end date of DST has been changed to the 1st Sunday in November.

If the controller settings are not modified to accommodate the new days, controllers that automatically adjust the "time of day" each time DST begins and ends will adjust the time on the incorrect days.

 

Affected models:

Omni LT, Omni II, Omni IIe, OmniPro II, Lumina, Lumina Pro with controller firmware Version 2.13b and earlier are affected.

Note: Models shipped from the factory with controller firmware Version 2.14 or later installed are unaffected because they are defaulted with the new DST changes.

This change does not affect OmniLT controllers with firmware earlier than Version 2.0 and Model 1503, Omni, and OmniPro controllers.  These models do not automatically adjust the "time of day" each time DST begins and ends, therefore they are unaffected.

 

What to do before you encounter the problem listed above:

Traditionally, each spring and fall, the controller's time is adjusted for DST automatically.  In order to maintain the proper automatic adjustments under the new DST schedule, the following settings must be modified using either the PC Access software of the controller's console:

From PC Access:

    1. First upload Setup from the controller, this option is under the "File" menu (this ensures that no data will be lost during this procedure).
    2. Navigate to the Setup >> Misc menu.
    3. Click the "Daylight Savings Time" tab.
    4. Change DST Start Month to March.
    5. Change DST Start Weekend to Second Sunday.
    6. Change DST End Month to November.
    7. Change DST End Weekend to First Sunday.
    8. Download the new data to the controller, this option is found under the "File" menu.

From a Console:

    1. Press the 9 key, and then enter either your installer code or the master code.
    2. Press the 6 key
    3. Scroll down to DST Start Month, then press the 3 key and then the # key to change the month to March.
    4. Scroll down to DST Start Weekend then press the # key to open the sub menu.  Scroll down in the sub menu and select Second Sunday, then press the # key to save the data.
    5. Scroll down to DST End Month then press 11 and then press the # key to change the month to November.
    6. Scroll down to DST End Weekend then press the # key to open the sub menu.Scroll up in the sub menu and select First Sunday, then press the # key to save the data.

Leviton has published this Technical Advisory to make our customers aware of a potential problem that may arise due to changes to the United States Daylight Saving Time schedule.  Leviton makes every effort to alert our customers of pending issues and offers straightforward resolutions.


1.54. Does the system log when the security system is armed and disarmed?
Question: Does the system log when the security system is armed and disarmed?

Answer: The system has an event log that records all armings and disarmings, as well as bypassed and restored zones, any zones tripped while the system is armed, any trouble conditions, or phone access (all with time, date, and code used).
1.55. How do I determine my latitude and longitude?
Question: How can I determine my latitude and longitude?


Answer:
A location wizard feature that employs a Zip Code database was added to PC Access 3 version 3.2.0.542 and later.  This feature can be found on the Setup tab under Miscellaneous Settings>>Location.

 
If PC Acess 3 is not available:
 
For US Zip Codes, this website will help you to find your latitude and longitude, using your zip code. You must keep in mind the following numbers:

Eastern time zone: 5

Central time zone: 6

Mountain time zone: 7

Western time zone: 8


For Canadian customers, you can use the following this website.

1.56. Can I use Web-Link or Snap-Link if my ISP (internet service provider) does not provide a Static IP Address?
Question: Will HAI software applications (currently Web-Link II, WL3, Snap-Link, Snap-Link Mobile, Snap-Link iPhone) work if my ISP (internet service provider) does not provide a Static IP Address?

Answer:

Yes. You have to subscribe to a Dynamic DNS (Domain Name Service). Dynamic DNS is a service that allows you to map your Dynamic (changing) IP address to a static (permanent) hostname, allowing your Web-Link II computer to be more easily accessed from various locations on the Internet.

Clients (which runs on you PC) are used to automatically update your Dynamic DNS hostname with your current IP address, without the need to even open your browser.

Also, most routers have DNS Client abilities built into their utilities.  Establishing the client within the router can relieve the requirement for an "always on" computer when using the Snap-Link product.

For a list of Dynamic DNS providers, click the link below: http://dmoz.org/Computers/Software/Internet/Servers/Address_Management/Dynamic_DNS_Services/

1.57. What is used for the primary control of lights?
Question: What is the default lighting format for  control of lights on Leviton automation controllers?

Answer: The default lighting control format for the Leviton LT, Omni II, Omni LTe, Omni IIe, Omni Pro II, Lumina, and Lumina Pro controllers is HAI Lighting Control, based on the UPB format (Universal Powerline Bus).  The default lighting control format for the first generation Omni and Omni Pro is Extended (Leviton X-10).
1.58. What types of lighting and small appliances are supported by Omni controllers?
Question: What types of lighting and small appliances are supported by Omni controllers?

Answer:

Omni controllers have direct support for the following:

Note: not all controllers support all formats.

 
1. Standard X-10

2. Extended X-10 (Leviton/DHC)


3. Compose X-10 (Lightolier)


4. ALC


5. UPB (devices manufactured by companies other than Leviton)


6. HLC (UPB devices manufactured by Leviton)


7. Z-Wave (Leviton Vizia RF+)

8. ZigBee (Lumina RF)


9. Omni-Bus


10. Luma-Net (Dimensions/GreenMAX*)


11. KNX
(Leviton KNX Gateway)


12
. Centralite (Lite Jet, Elegance, Jet Stream, and StarLite)

13. Clipsal C-Bus

14. DynaLite

15. Lutron Radio RA (including Chronos)


16. Lutron HomeWorks

17. Lutron Radio RA2 
 

In addition to the above, Omni controllers can also interface into most any lighting system that supports ASCII text messaging via RS-232 (serial) connections
.

*When connecting to a GreenMax system, it is necessary to use a D42AV RS-232 to Luma-Net Interface, a NP00G Luma-Net to LumaCan Gateway, and a Luma-Net processor.
1.59. How many light switches/devices can a Leviton system control?
Question: How many lighting control devices can a Leviton automation system control?


Answer:
The maximum number of lighting addresses that each HAI automation system can control are (NOTE: The actual number depends on lighting format used.  Please refer to Owner's manual for additional information):

Omni LT = 16

Omni LTe = 32

Omni IIe = 64

Omni Pro II = 256

Lumina = 64

Lumina Pro = 256
1.60. How many zones can be part of a system?
Question: How many zones can be part of a system?


Answer:

LT - 8 zones on main controller, expanded by 16 (total of 24 zones) using hardwire expander (p/n - 22A00-1) or wireless receiver.  NOTE: You cannot use both.

Omni LTe - 16 hardwired zones on controller, 16 wireless zones - no hardwired expansion

Omni IIe - 16 zones base, expanded by 32 (total of 48 zones) using hardwire expanders (p/n - 10A06-1) or wireless receiver.  NOTE: You can use 1 expander and wireless, but not 2 expanders and wireless.

Omni Pro II - 16 zones base, expanded by 160 (total of 176 zones) using hardwire expanders (2 maximum), expansion enclosures (p/n - 17A00), or wireless receivers.

Lumina - 16 zones base, expanded by 32 (total of 48 zones) using hardwire expanders (p/n - 10A06-1) or wireless receiver.  NOTE: You can use 1 expander and wireless, but not 2 expanders and wireless.

Lumina Pro - 16 zones base, expanded by 160 (total of 176 zones) using hardwire expanders (2 maximum), expansion enclosures (p/n - 17A00), or wireless receivers.

1.61. Do Leviton automation systems have different security modes?
Question: Do the Leviton automation systems have different security modes?

Answer:
Yes.  The Omni II series of controllers supports 7 different security modes:
 
OFF (disarmed)
DAY
NIGHT
AWAY
VACATION
DAY INSTANT
NIGHT DELAY
 
For a complete description of each mode's application, please refer to the controller's Owner's Manual.
 
Although the Lumina family of controllers do not have provisions for security modes, they do support the following modes that can be used for triggering pre-programmed system actions:
 
AWAY
HOME
SLEEP
VACATION
SPECIAL
PARTY
 
Informaiton on these modes can be found in the User's Manual.
1.62. How many user codes can I have with my system?
Question: How many user codes can I have with my system?


Answer: With Omni LT, you can have up to 8 user codes.  With Omni/Omni II/Omni LTe/Omni IIe/Lumina you can have up to 16 user codes. With Omni Pro/Omni Pro II/Lumina Pro, you can have 99 user codes.  Each must be 4 digits in length (0001-9999), and can be given an authority level (Master, Manager, or User).  You can also validate times and days in which the Manager and User codes are active.
1.63. What is the main customer interface to the system?
Question: What is the primary customer interface to a Leviton automation system?

Answer:
The primary interface is to a Leviton automation system is an LCD console (33A00-1).  Leviton recommends at least one such console for every installation.  From an  LCD console, the homeowner can control the entire system, configure system parameters, and create most (not all) controller programming.
 
The OmniTouch 5.7 (53A00-1) is also considered as a primary interface into a Levitonautomation system, although some features may not be available due to display limitations (touchscreens can only display named items under Control conditions).
 
The OmniTouchPro 5.7e (53A00-2), 10P (67A00-1) or Omnitouch 7 would not be considered as a primary interface to a Leviton automation system, as these products only allow for controlling the system.  They do not provide any setup or configuration abilities.
 
The homeowner may also use any touch tone telephone to control lights, appliances, temperature, hear the system status and event log, run macro buttons, and arm/disarm the system.
 
The system may also be linked to a computer for control, configuration, and programming capability, depending on the Leviton software application being used.
1.64. How many consoles can I have with my system?
Question: How many consoles can I have with my system?


Answer: With the Omni LT and LTe, you can have 4 consoles with your system.  With Omni/Omni II/Omni IIe/Lumina, you can have up to 8 consoles with your system.  With Omni Pro/Omni Pro II/Lumina Pro, you can have up to 16 consoles with your system.
1.65. How many Leviton thermostats can I connect to a system?
Question: How many Leviton thermostats can I connect to a system?

Answer:

The number of Leviton thermostats that can be installed on an HAI system depends on the controller type:

  1. The Omni LT can support 2 Leviton thermostats.
  2. The Omni/Omni II/Omni LTe/Omni IIe/Lumina systems can support up to 4 Leviton thermostats.
  3. TheOmni Pro/Omni Pro II/Lumina Pro systems can support up to 64 Leviton thermostats.
1.66. Do the hardwired thermostats connect to individual zones?
Question: Do the harwired thermostats connect to individual zones?


Answer:

No.  They actually connect to the same location on the particular controller being used.  On the Omni LT, there is a separate terminal connection labeled for thermostats.  On all other controllers (Omni/Omni Pro/Omni LTe/Omni II/Omni IIe/Omni Pro II/Lumina/Lumina Pro), all thermostats are connected in parallel (either home run or piggy-back) to Zone 16 and Output 8.  Because each thermostat is uniquely addressed, it works independently from the others.

1.67. Can I give custom names to all my points of control?
Question: Can I give custom names to all my points of control?

Answer: Yes, you can give custom names to all of your Security Zones, Units (including lights and outputs), Buttons, Codes, Thermostats, Messages, and Areas.
1.68. How do I name items with a console?
Discussion
 

This article shows the steps necessary to enter a name or text description for light controls, zones, user buttons, security codes, and thermostats, and the text for user-defined messages using a 33A00 LCD Console or 53A00-1 OmniTouch [NOTE: This function is not available on the IP-based touchscreens].

 

General Steps

1.      Press 9 from a console or press the Setup icon, then the System Setup icon from a touchscreen.

2.      Enter the master code – this should display the main Setup menu.

3.      Press 7 to enter the Name menu.

4.      Press the button corresponding to the item to be named or described:  1 for Control, 2 for Zones, 3 for Buttons, 4 for Codes, 5 for Thermostats, or 8 for Messages.

5.      Scroll to the item within the list to be named.

6.     Use Appendix B of the Owner's Manual for the Omni controller (reprinted below) to translate from the desired characters to numerals to enter on the keypad.  For example, to type ABC, enter 333435 on the keypad.  To delete a character, press the "Up Arrow".  Entering characters when a name already exists overwrites the previous name.  To cancel an entry, press *.  To erase an entry, enter a single character, and then delete it.

7.      Press # to confirm the entry.

 

1.69. Can non-alphanumeric characters be used when naming controller components?
Question: Can non-alphanumeric characters be used when naming controller components?

Answer: Yes.  In general, non-alphanumeric characters may be used without effect to the controller performance.  It is possible that when using Web-Link and/or Home Control software, a name using certain non-alphanumeric characters can cause that item to not be displayed within the software.  When this scenario is encountered, the offending character should be removed from the name.
1.70. Can I give voice descriptions to all my points of control?
Question: Can I give voice descriptions to all my points of control?

Answer: Yes, you can also give a voice description to your Security Zones, Units (including lights and outputs), Buttons, Codes, Thermostats, Messages, and Areas from a list of words that comes with your system.  When controlling any of the above with a telephone, the voice descriptions are spoken for easy control and understanding.
1.71. Do any of the Leviton controllers have a telephone interface?
Question: Do any of the Leviton controllers have a telephone interface?

Answer: Yes, all controllers have a phone interface.  From any touch tone telephone, inside or outside the home, you can log into your system and control lights, appliances, and temperature, hear the system status and event log, and run macro buttons.
1.72. Is the telephone interface compatible with an answering machine?
Question: Is the telephone interface compatible with an answering machine?

Answer: Yes, after the answering machine hangs up, the system picks up the phone line and listens for the code.  Using the alternative method, call - let the phone ring once, then hang up.  Wait 10 seconds, call back - the system will answer after the first ring.
1.73. Can I control my thermostats over the phone?
Question: Can I control my thermostats over the phone?

Answer: Yes, from any touch tone telephone you may hear the temperature, mode, heat/cool setting, fan, and hold status of any thermostat connected to your system.  Likewise, you may change any of those settings.
1.74. What type of "hardwired" security sensors can I use?
Question: What type of "hardwired" security sensors can I use?

Answer: Any standard "hardwired" security sensors will work. You can use either normally open or normally closed contacts with a maximum of 150 ohms of resistance across the zone excluding the 1K end-of line resistor.
1.75. Are end-of-line resistors required?
Question: Are end-of-line resistors required?

Answer:

On the Omni/Omni Pro systems, you must use a 1K ohm end-of-line resistor for each zone input. With the Omni LT, Omni LTe Omni II, Omni IIe, and Omni Pro II, Lumina, and Lumina Pro, resistors are optional, with three exceptions:

  1. All fire devices (smoke, heat, and gas detectors) must be wired normally open, with a 1K resistor installed.
  2. All zones used on the 17A00 Expansion Enclosure (used on Omni Pro II controllers) require resistors.
  3. If any normally open devices are used on the controller and/or hardwire expander, then resistors must be set to yes and used on all zones
1.75.1. Are Gas Detectors connected to Switched or Aux power?
Question: should gas detectors be connected to Switched or Aux power? Answer: It depends on the detector. If a power cycle is required to reset the gas detector, then power should come from Switched 12VDC . If the gas detector resets on its own when the presence of gas is no longer detected, then power should come from Aux 12VDC .
1.76. Is there a digital dialer?
Question: Is there a digital dialer?


Answer: Yes, the system can communicate with a central station to report alarm codes in the event of an alarm or other condition. The Omni and Omni Pro systems are pre-programmed to report 4/2 format. The Omni LT, Omni LTe, Omni II, Omni IIe, and Omni Pro II are pre-programmed to report in Contact ID format.
1.76.1. Omni Integration with IPDatatel Broadband Alarm Transceiver (BAT)

Purpose: The purpose of this article is the assist in integrating an IPDatatel Broadband Alarm Transceiver (BAT) with a Leviton Omni Controller, to enable central station reporting where no land line is present.

Equipment needed: OmniProII, OmniIIe , OmniLTe or OmniLT (legacy) controller, IPDatatel Cellular Broadband Alarm Transceiver (IPD-BAT CDMA), Omni console and PCAccess software

 

Procedure:

In PCAccess or an Omni Console, verify under Setup >> Dialing that Telephone Access is set to yes. Verify in Setup >> Digital Communicator, that the central station phone number(s) and account number(s) are entered correctly and that the DCM Type is Contact ID. Power down the Omni controller.

On a PC, open a browser and go to www.alarmdealer.com. Login with the dealer login information that was emailed to you. Navigate to Dealer Menu >> Hardware Registration and enter the BAT’s MAC address and CRC number (remove the cover from the BAT). Navigate to Dealer Menu >> User Accounts >> Create Account. Fill in the customer and central station information. Select Save.

Next, mount the BAT near the Omni controller and make the following connections:

BAT terminal 1 to Omni Phone Green

BAT terminal 2 to Omni Phone Red

BAT terminal 3 to Omni Aux 12VDC

BAT terminal 4 to Omni Ground

Power up the Omni controller. On the BAT unit, press and release SW1 three times. This will provision the BAT on the Verizon network. Replace the cover on the BAT. Wait 5 minutes. Next contact the central station and request that the Omni controller be put on Test. Generate an event that will cause the Omni controller to report to the central station. Contact the central station and verify correct reporting. Have the controller removed from Test.

The full BAT manual can be found at https://ipdatatel.com/downloads/BAT-CDMA-manual-r%202.2.pdf

For IPDatatel technical support, call 866-896-1818

1.76.1.1. Omni Controller Integration with the Telguard TG-1 Express CDMA

Purpose: The purpose of this article is to assist in integrating a Telguard TG-1 Express CDMA cellular alarm communicator with Leviton Omni Controllers, to enable central station reporting where no land line is present.

Equipment needed: OmniPro II, Omni IIe, Omni LTe, or legacy Omni LT, Omni, or OmniPro controller, Telguard TG-1 Express CDMA, Omni Console and PCAccess software

Procedure: Prior to setting up and connecting the unit, a Dealer Account must be established by completing the Online Telguard Cellular Service Dealer Account Application at www.telguardonline.com . Within one day, you will receive an acknowledgement along with your Dealer Account Number. Once the acknowledgement has been received, again go to www.telguardonline.com and register the Telguard unit. Once registered, the installation and activation can begin.

 In PCAccess or an Omni Console, verify in Setup >> Dialing that Phone Access is set to yes. Verify in Setup >> Digital Communicator that the central station phone number(s) and account number(s) are correct and that the proper reporting format has been selected. Power down the controller

Remove the cover from the TG1 and connect it to the Omni controller using an RJ45 and wire (a section of 568a Cat5 will work fine) as follows:

Orange(2) to Omni Ground

Red(4) to Omni Phone Red

Green(5) to Omni Phone Green

White/Brown(7) to Omni Aux 12VDC

Connect the RJ45 to the TG-1 and install the antenna. Power up the Omni controller.  Move the TG-1 to a temporary location (refer to the TG-1 installation manual for guidelines).

Once the unit is located, contact the central station and have the system put on test. Generate an event (alarm, low battery, etc) that will cause a transmission to the central station. Check the Activation LED on the TG-1. If it is not lit, repeat the process. Contact the central station and verify proper communication. Have the system removed from test. Permanently locate the TG-1 per the installation manual.

The full TG-1 manual can be found at https://www.telguardonline.com/Home/Manual/ManualList.aspx

Login at https://www.telguardonline.com/Login.aspx

Telguard technical support is available at 800 229 2326

1.77. Is there a voice dialer?
Question: Is there a voice dialer?

Answer:

Yes, all HAI systems have an integrated intelligent solid state voice dialer.  The voice dialer can call up to 8 phone numbers to report alarms and other conditions.  The message is spoken to the called party in a clear human voice.

On those systems that have Central Station monitoring, this can be used in conjunction with the digital dialer. Five minutes after the digital dialer reports the alarm codes, the voice dialer will begin to dial.

1.78. Voice Dialer Operation
Question:

How does a controller’s Voice Dialer operate?



Answer:

The Voice Dialer provides two primary dialout functions – alarm and program:

  1. Alarm Dialout – when an alarm occurs, it takes priority over any programmatic dialout functions.  If the Digital Dialer (Central Station) is enabled, the monitoring system will be called before any voice dialouts occur.  The basic routine is:
    1. Alarm occurs – Dialout Delay initiated
    2. At the end of delay, Central Station is called.  If there is no response or busy, the controller hangs up, waits 15 seconds and then redials.  It will repeat this cycle up to five times or successful, whichever comes first.  If there is a backup number set for the Digital Dialer, the cycle would be performed again for the second number if the first number were unsuccessful.
    3. After a successful dialout to the Central Station has been completed, the controller remains idle for 5 minutes.  This is designed to allow the Central Station to call back into the system – this is typically used for talk/listen sessions within the premises when a two-way voice module is installed.
    4. At the end of the 5 minute idle time, the controller initiates the Voice Dialer.
    5. The Voice Dialer will call the first number in the Dial Order (can host up to 8 phone numbers).
    6. When the called party answers, the controller announces the general alarm type, the phone number (if programmed), and address message.  If the called party does not enter a Master Code, the controller will complete the announcement a second time.  If the called party does enter a Master Code, the voice menu is activated and the called party can then access the status menu to get a complete report of the alarm, as well as control the system as desired.  No further dialouts will occur once the called party hangs up.
    7. If the called party does not answer or answers and does not enter a Master Code during the announcement, the controller hangs up after 45 seconds and calls the next number in the list and repeats the cycle.
    8. The Voice Dialer will call each number in the Dial Order one time only and after the last number has been called, no further dialouts will occur.
  1. Program Dialouts – when a program to phone a message is triggered, the voice dialer engages and the number is called immediately (no Dialout Delay).  The dialout routine is a little different from the above in the following ways:
    1. If the number dialed is not answered or returns a busy signal. The controller hangs up, waits approximately 15 seconds, and then calls the number again.  It will repeat this process up to 6 times and then make no further call attempts.
    2. When the number dialed is answered, the called party “must” initiate the announcement by saying something (Hello).  If the controller does not sense (hear) something within 45 seconds, it will hang up, wait 15 seconds, and then redial the number.  It would repeat this cycle up to 6 times and then make no further call attempts.
    3. If the number dialed is answered and the controller hears a response, it announces whatever message you have setup.  If the called party takes no action, the controller will repeat the message two more times (maximum of three).  If the called party does not enter in a Master Code, the controller will hang up and no further calls are made.
1.79. What is the difference between the Digital and Voice dialers?

Question:


What is the difference between the Digital and Voice dialers?

Answer:

The Digital Dialer is a feature that allows Leviton controllers to contact and interact with the automated receivers used by central station monitoring companies.  The digital dialer emits DTMF tones to transmit data information to the central station receiver.  The receiver interprets the DTMF tones and responds in kind.

The Voice Dialer is a feature that allows Leviton controllers to call a customer and speak information using a human voice.

1.80. Can I program my system using a computer?
Question:

Can I program my system using a computer?



Answer:

Yes, the system can be completely configured and programmed using a PC. The PC can be linked to the system using:

1. Modem - all controllers have the ability to connect via modem.

2. Serial Interface - the Omni/Omni Pro do not have a built-in serial interface, but there is a module available that will allow this type of access.  The Omni LT, Omni II/IIe, Omni Pro II, Lumina, and Lumina Pro have built-in serial Ports.

3. Ethernet Port - the Omni LTe, Omni IIe, Omni Pro II, Lumina, and Lumina Pro have an RJ-45 jack that allows them to be connected to a local network.

1.81. Can my outdoor lights automatically come on at dusk?
Question: Can my outdoor lights automatically come on at dusk?


Answer: Yes, you can create a program that tells the system to turn outdoor lights on at a specified time before, at, or a specified time after Sunset.
1.82. Can my inside lights automatically come on when I return home after dark?
Question: Can my inside lights automatically come on when I return home after dark?

Answer: Yes, you can create programs based on time schedule, on events such as zone inputs opening and closing, on the changing any security mode, and a number of other events. Example: “When Front Door Open: Foyer Light On” or “When Security Mode Off: Den Lights On”.
1.83. How does the system know when it’s dark outside?
Question: How does the system know when it’s dark outside?


Answer: The system automatically calculates the time of Sunrise and Sunset each day based on your longitude, latitude, and time zone. The information can be viewed on the console display and used to program events and schedules.
Note: "Dark" is referred to as the time between sunset and sunrise and "Light" is referred to as the time between sunrise and sunset.
1.84. Does the system know the outdoor temperature?
Question: Does the system know the outdoor temperature?

Answer: If an indorr/outdoor temperature sensor is connected to your system, the system can display the outdoor temperature on the console and on any thermostat connected to your system. The outdoor temperature can also be used to trigger automation programs.
1.85. Can the temperatures in my home be automatically adjusted when I leave and go to bed?
Question: Can the temperatures in my home be automatically adjusted when I leave and go to bed?

Answer:

Yes, you can create temperature programs based on time schedule or event.

Example: “When Security Away: Thermostat 1 Cool Setting 84” and “When Security Away: Thermostat 1 Heat Setting 65”.

1.86. Can Leviton systems communicate with other systems?
Question:

Can Leviton systems communicate with other systems?



Answer: Yes, with the Leviton serial interface using the Omni-Link (All Controllers) or Pro-Link (Omni LT, OmniPro, Omni II, Omni LTe, Omni IIe, OmniPro II, Lumina, and Lumina Pro) protocol, you can send and receive information through the RS-232 or RS-485 port.
1.87. Is there any limit to the number of auxiliary switches that can be used in a three-way application, when using HLC/UPB?
Question: Is there any limit to the number of auxiliary switches that can be used in a three-way application, when using HLC/UPB?

Answer: No, there is no known limit to the number of auxiliary switches that can be used in a three-way application.
1.88. What are the UL Listings for Leviton security products?
Question: What are the UL Listings for Leviton security products?

Answer:

You can check UL listings at this link to the UL web site http://database.ul.com/cgi-bin/XYV/template/LISEXT/1FRAME/index.htm and use our file number “S3839” to access our listings.

Here are Omni II / OmniPro II listings for European Community EMC testing (CE): EN 55022, Class B, and EN 50130-4.

Omni II / OmniPro II controllers have been tested and Listed by UL for the following applications:

                

·         UL 985 - Household Fire Warning System Units

·         UL 1023 - Household Burglar Alarm System Units (Grade A)

 

The 20A00-4 Omni II and the 20A00-5 OmniPro II controllers have also been tested and Listed by UL for the following applications:

·         UL 365 - Police Station Connected Burglar Alarm Units and Systems (Grade A)

·         UL 609 - Local Burglar Alarm Units and Systems (Grade A)

·         UL 1610 - Central Station Burglar Alarm Units (Grade B, C)

 

 

 

1.89. How do I upgrade my Leviton software?
Question: How do I upgrade my Leviton software?


Answer:
Software can be updated as follows:
  1. Web-Link and WL3 
    1. Login to Web-Link.
    2. Click on the Options icon.
    3. Click on the “Check for Product Updates” button.
    4. Enter in the User Name and Password established during registration.
    5. This will provide access to the update site, along with the updates and installation instructions.
  1. Snap-Link
    1. Start the Snap-Link application
    2. Click on “Check For Updates” at the bottom of the display.
    3. Follow prompts to complete process.
  1. Home Control
    1. Click on or type the following link into an Internet Explorer browser: https://www.homeauto.com/update_mce/Login.asp
    2. Enter in your serial number and the password created during the registration process.
    3. This will provide access to the update site, along with the updates and installation instructions.
  1. PC Access 3
    1. Open PC Acess 3
    2. Click on Help and select “Check for Update.
  1. PC Access 2. XX
    1. For versions 2.9c, or later, you can do the following:

i.                     Open PC Access.

ii.                   Click on File, and select “Check for new version”.

    1. For Versions earlier than 2.9c, you must send an email to SAsupport@leviton.com, requesting an email update. For fastest service, you should include your serial and model numbers in your request, so that proper registration can be verified. If no registration exists, you will be required to provide one of the following:

i.                     Photocopy of the CD “sleeve” or floppy disk (versions 2.0 or earlier), clearly displaying the serial number and barcode.

ii.                   Photocopy of your Purchase Invoice, showing the PC Access as a single item purchase or part of a promo Kit.

iii.                  In addition to the above, you will need to provide name, business name (if applicable), address, email address, and phone number.

  1. For Automation Studio:
    1. Open Automation Studio.
    2. Click on Help and select Check for Updates.

 

1.90. What are the dimensions of the Omni II/LTe/IIe/Pro II canister?
Question: What are the dimensions of the Omni II/LTe/IIe/Pro II canister?


Answer:

The Omni II, Omni LTe, Omni IIe, Omni Pro II and 17A00 Expansion Enclosure all use the same canister, therfore the dimensions for all are identical and as follows:

Width  =   13"

Height  =  13"

Depth  =   4"

 

1.91. What are the dimensions of Leviton devices?
Question: What are the dimensions of HAI devices?

Answer:
Product# Product Name Length Width Height Depth LB.(approx.)
10A06-1 Hardwire Expander 5.65' 5.5'
10A11 2 Way Voice Module 6.75' 3.25' 1'
10A17 Serial Interface 5.65' 5.5'
1101A PESM 2.75' 2.75' 1'
11A00-2 LCD Flush Mount Console 4.6' 4.5' 1.2' 0.5 7/16 around
11A00-9 LCD Surface Mount Console 4.6' 4.5' 1.2' 0.5
14A00-8 Water Temperature Sensor 2' 1.5' 1'
17A00 Expansion Enclosure 13' 13' 4.5' 10 (w/o battery)
19A00-1 8- Relay Module 11' 2.375'
22A00-1 Omni LT Expansion Module 5.65' 5.5'
23A00-1 Surface Remote Temp Sensor 2' 1.5' 1'
28A00-1 Surface Speaker Mic.Module 5.1875' 5.1875' 2.6250' 
28A00-2 Flush Speaker Mic Module 4.5' 4.5' 1.5'
29A00 Thermostat Isolation 5.65' 2.25'
31A00-1 Temperature Sensor 2.75' 2.75' 1'
31A00-2 Temperature and Humidity Sensor 2.75' 2.75' 1'
32A00-1 Omni Touchscreen
Backbox Cutout 5.375' 4'
Faceplate 5.9' 4.6'
LCD View Area 3.26'  2.47'
53A00-1 OmniTouch 5.7
Backbox Cutout 5.625' 5.125'
Faceplate 6.0' 5.5'
LCD View Area 4.626' 3.492'
Omni LT Controller 9.1' 12.1' 3.5' 4.5
Omni II Controller 13' 13' 4.5' 10
Omni Pro II Controller 13' 13' 4.5' 10
Omni Controller 13' 13' 4.5' 10
Omni Pro  Controller 13' 13' 4.5' 10
20A07-2 Universal Backplate 11" 8.5" 1.4"