1. How can I see the Camera for the Leviton Door Station in SnapLink Mobile |
The URL below is used to get a JPEG
snapshot from the camera. It can be used on the OmniTouch 7 and Snap-Link
Mobile. The image is updated every 1-2 seconds.
http://ip_address/cgi-bin/basic/TakeInstantSnapshot.cgi
Camera Type: JPEG
Username: admin (default)
Password: admin (default)
Note: The URL above is currently not
working in Snap-Link Mobile for Android and Windows 10, but we are
investigating.
|
2. When Connecting the Leviton Door Station, a Siren Occurs |
The
black Leviton faceplate must be installed on the Door Station before power up,
or a tamper will be detected by the Door Station and an alarm will occur.
|
3. Configuring Intercom Functions on an OmniTouch 7 Touchscreen |
Description:
The purpose of this application is to provide detailed
instructions on configuring intercom and paging functions between OmniTouch 7
touchscreens and supported door stations. The application will provide the
following features:
- Touchscreen-to-Touchscreen Intercom
·
Any touchscreen will be able to call any other
individual touchscreen and perform two-way communications. A proper scenario would be to use a
touchscreen located in one area of the residence, to call a touchscreen in
another area of the residence without announcing over all other touchscreens.
- Page
a Group of Touchscreens
·
Any touchscreen will be able to call a specific
group of touchscreens to make an announcement (one-way call). A proper scenario
of this would be the homeowner paging everyone in the home to announce that
it's dinner time.
- Door
Station Call
·
When a door station is rung, it will notify a
specific group of touchscreens with a preview of the door station's camera
feed. If any of the touchscreens answers, it will establish a video call with
that door station and stop ringing the other touchscreens.
·
OmniTouch 7 has to know if a door station is
calling it and its make (2N or other door station), in order to display the
video preview.
·
Multiple door stations will be supported.
Required Components:
- Omni
Automation Controller: Omni LTe, Omni IIe, Omni Pro II, Lumina, and
Lumina Pro (Note: automation
controller must be running firmware version 3.9 or higher).
- OmniTouch7:
touchscreens must be running firmware version 1.14 and Kernel 1.2 or
higher.
- PC
Access Software: must be running version 3.15.0.799 or higher.
- Compatible
SIP Server: SIP server must support:
- Extension
Management
- Ring
Group / Hunt Group
- Paging
Group
Optional Components:
- Intercom
Door Station – currently support
for Leviton Door Station and Helios 2N
Device
Configuration:
SIP Server
The following instructions are a general overview for
configuring a SIP server:
- Set
up the SIP server on the local network. A static IP address
must be used.
- Create
extensions for every touchscreen and door station.
- Each
extension requires a username and password. Any password may be used for
each device, but they can all use the same password for simplicity.
- Be
sure that each extension has H.264 video support enabled.
- Create a ring group extension for all of the touchscreen
extensions. This extension will be used by the door station(s).
- Create a
paging group extension for all of the touchscreen extensions. This
extension will be used to page all touchscreens from one of the
touchscreens.
PC Access
**** CRITICAL NOTE– before performing any of the following
steps, use the “Check for Updates” feature in PC Access to obtain and install
the latest updates for PC Access, the automation controller being used, and the
OmniTouch 7 touchscreens. Failure to
have all items properly updated will lead to unsatisfactory results.****
The OmniTouch7
update requires two separate firmware update to be applied, in this order using
PC Access:
·
OmniTouch 7”
Application Firmware 1.14
·
OmniTouch 7”
Kernel 1.2
****You can verify that each update is successful by entering the setup
screen and viewing the version numbers on the top left title bar.****
1. Open the controller’s PC Access file.
2. Click on Extended Setup and enter the
following:
a.
SIP Server Address – enter in the IP
Address assigned to the SIP server.
b.
SIP Server Port – this is the port configured
in the SIP Server.
c.
SIP Page Group – this is the number
created in the SIP server to page a group of extensions.

3. Click on OmniTouch 7 Screens and enter
the following for each OmniTouch 7 (Note: only the fields required for door station
integration are discussed here):
a.
ID – enter in the desired ID for each
touchscreen installed.
b.
SIP Username – enter in the username
created for the assigned extension in the SIP server. CRITICAL NOTE: When using a Zycoo SIP Server, this "must" be the extension number and not name of the extension. When using an Epygi SIP Server, you must use the "user name" created for the extension. If using another brand of SIP server, check with the manufacturer as some products are extension specific, whereas others require a user name.
c.
SIP Password – enter in the password
created for the assigned extension in the SIP server.

4.Click on Sip Stations and add the
following information for each SIP device (door station) that is not a
touchscreen:
a.
To add a SIP Station, click on the
green “+” in the icon bar.
b.
SIP Station Name – this should be a name
that will identify itself to the touchscreens.
c.
Station Type – select the type of
device (e.g. Helios 2n).
d.
Station Address – enter in the
station’s IP Address or host name.
e.
SIP Username – enter in the username
assigned by the SIP server for the station.

5. Once all of the above fields have been
completed, establish a connection to the automation controller and Write the
Extended Setup to the controller.
OmniTouch 7
1. At each touchscreen installed, go into
the internal Setup Configuration and set the Touchscreen ID to match the value
set in the PC Access file.
2. Press the SAVE & EXIT button.
3. After rebooting, test the system.
****Note:
Anytime any changes are made to the settings described in the PC Access
Configuration above, it is imperative that “all” of the OmniTouch 7
touchscreens be rebooted****
1.
|
3.1. Configuring Leviton INDS1 Door Station for OmniTouch 7 Integration |
Configuring
the Leviton INDS1 Door Station for Intercom Applications
Introduction:
This application note provides details on configuring
the Leviton INDS1 Door Station to be used in intercom applications with OmniTouch 7 touchscreens and a SIP server.
Requirements:
1.
-Leviton INDS1
Door Station
2.
-The Leviton
OmniTouch 7 Touchscreen using Firmware Version 1.14 or higher with Kernel 1.2 or higher.
4. -Compatible SIP Server (Epygi QX IP PBX or Zycoo
U20/ZX20)
Configuration:
Open a browser and enter
the IP address from the SIP Station
to connect to the door station.

Enter in the User Name (default is admin) and Password (default is admin), and press
Login.

The System
Information page is displayed, which gives Device Information, Network,
and SIP Phone Information.

To configure the network settings, select Network from the main menu, and then
select Network from the context
menu.

To select a static IP address (recommended), select Static from the Type drop down menu. Enter the desired static IP address, Subnet Mask, Gateway, Primary DNS and Secondary DNS for the local network.
When complete, click Save.
Configure SIP Settings to Make and Receive Calls:
1.
To configure the SIP settings of the Leviton
Door Station, select Phone from the
main menu, and then select SIP from
the context menu.

2.
Set/Enter in the following:
a.
SIP Proxy
/ P2P Bridge: enter the IP address
of the SIP Server.
b.
SIP
Service Domain: enter the IP address of the SIP Server.
c.
Display
Name: enter the name of the door station as it will be displayed on the
Touchscreen.
d. Authentication
Name & Phone Number: enter the SIP Registration Username previously
assigned to the door station in the SIP Server IP Line Settings. CRITICAL NOTE: The
Authentication Name is “only” required when using the Epygi SIP Server – no
Authentication Name is required for a Zycoo SIP Server.
e.
Password:
enter the SIP Registration Password previously assigned to the door station in
the SIP Server IP Line Settings.
f.
Click on
Save.
Configure Outgoing Call Settings:
1.
Click on Phone
and then select Outgoing call.
2.
Direct
Dial #: enter the extension number in the SIP server for the number to be
called from the door station when the call button is pressed. The extension
will most likely be assigned to a Ring Group in the SIP server to ring several
extensions, including phones and the OmniTouch 7.

Configure the Leviton Door Station Relay:
- Click on System and then select Digital Control.
2.
Door open
command: enter a key sequence that will be used to unlock the door when
calling from a phone.

|
3.2. Configuring Helios 2N Door Station for OmniTouch7 Integration |
Helios 2N Configuration
1.
1. Open a browser, enter in the URL for the door station and hit Enter.
2. Enter in the User Name (default is admin) and Password (default is 2n), and hit Login.


3. Click on System and then Network.
4. 4. Set/Enter in the following:
a. Uncheck DHCP.
b. Click on/Expand Manual Settings.
c. Enter in the desired IP Address.
d. Enter in the Subnet Mask.
e. Enter in the Default Gateway.
f. Enter in the Primary (and Secondary, if desired) DNS
5. Click on Services (purple icon) and
then select Phone.
6. Enter the following:
a. Display Name – recommend using the name
assigned to the extension created in the SIP server.
b.
Phone Number (ID) – this is the number
assigned to the door station in the SIP server.
c. Domain – enter in the network domain.
d. Check the box for Registration enabled.
e.
Registrar Address – this is the IP
Address for the SIP server
f. Registrar Port – you can use the
default value (5060).
g. Click on the Video tab and insure that
Codec 1 is set to H.264
h.
Click on Apply.

7. While still on the Services tab, go to HTTP API and make the following changes:
a. Set the Connection Type for Camera API to "Unsecure (TCP)" and the Authentication to None.
b. If the relay on the 2N will be used (must have license to use this feature), set the Switch API to "Unsecure (TCP)" and set the Authentication to None. For additional information on this application, please review Knowledgebas Article ID 1329.
7.
8. Click on Directory (blue icon) and
select Users.
9. Enter in the following:
a. User Basic Information>>Name – Enter
in the name of the door station set in the SIP server.
b. User Phone Numbers>>Number
1>>Phone Number – enter in the number for the “Ring Group Extension”
created in the SIP server.
|
3.2.1. Utilizing the relay on a 2N Helios IP Vario |
Discussion:
This application note demonstrates how to setup and
configure the built-in relay on a Helios 2N door station for use from an
OmniTouch 7 while on a call. For the
purposes of this demonstration, Leviton used the Helios 2N Vario.
This application note covers only the setup and
configuration of the relay in the 2N.
Refer to Knowledgebase Article ID 1310 for additional details on
configuring a 2N to work with an OmniTouch 7.
Note:
In order to use the built-in relay, a license for the 2N must be purchased.
Setup:
I In
the 2N settings, navigate to Services (purple box) > HTTP API > Services
Tab. Ensure that the switch API is enabled, connection type is set to Unsecure,
and None is selected for Authentication.

N Next,
navigate to Hardware (gray box) > Swicthes > Switch Tab (it can be any of
the 4 swicth tabs). Set the Swicth Mode to Monostable and set its duration to
the desired timeframe in seconds. For Controlled Output, set the relay you wish
to trigger.

Go
to SIP Stations in PC Access and find the station you wish to control. For the
Activate Swicth field, select the number that matches the Switch Tab’s number
you configured in step 2 (see below).

S Save
the configuration, write the settings to your controller, and reboot all
touchscreens. Try
making a call from the door station, answer from one of the touchscreens, and
you should see an Activate button on the call screen. Pressing it should
trigger the door station’s relay.
|
3.3. Configuring Zycoo ZX20 SIP Server for OmniTouch7 Integration |
Configuring a Zycoo ZX20
To configure the Zycoo ZX20 to work with the Leviton S&A Door Station application, take the following steps:
1. Open a browser, type in the URL of the Zycoo ZX20 and hit Enter.
2. Enter in the User Name and Password (the default is admin for both), and hit enter. The main menu will display
3. Click on System, then Network and Country and set the following “required” items:
a. IP Assign – this must be set to Static
b. IP Address
c. Subnet Mask
d. Default Gateway
e. Click on Activate Changes
4. Click on Basic, then click on Extensions.
5. Create extensions for every touchscreen and door station and set the following parameters:
a. Click on Create New User to add a touchscreen extension.
b. Each extension requires a username and password. Any password may be used for each device, but they can all use the same password for simplicity. CRITICAL NOTE: The Name field is nothing more than a label and is not to be confused with a "user name" when configuring a touchscreen in PC Access.
c. Check the ALAW, ULAW, and G.729 Audio Codecs.
d. Be sure that each extension has H.264 video support enabled.
e. When finished, click on Save and then Activate Changes.
6. Create a ring group extension (this extension will be used by the door stations) for all of the touchscreen extensions:
a. Click on Inbound Control and then Ring Groups.
b. Click on New Ring Group and then enter a name for the group and add all of the desired extensions to the group. (CRITICAL NOTE: DO NOT add any door station extensions to this group.)
c. When finished click on Save and then Activate Changes.
7. Create a paging group extension (this extension will be used to page all touchscreens from one of the touchscreens) for all of the touchscreen extensions by:
a. Click on Advanced and then select Paging and Intercom.
b. Click on Add Paging Group.
c. Enter in a Paging Extension.
d. Enter in a Description for the paging group.
e. Add the extensions you want to be a part of the paging group.
f. When finished, click on Save and then Activate Changes.
8. Once finished with the above, go back to the Home screen and click on the Reboot button.
|
3.4. Configuring Zycoo U20 SIP Server for OmniTouch7 Integration |
To configure the Zycoo U20, take the
following steps:
1.
Open a browser, type in the URL of the
Zycoo ZX20 and hit Enter.

2. Enter in the User Name and Password
(the default is admin for both), and hit enter. This will display the main menu
similar to below:

3.
Click on Network Settings, then Network,
and set the following “required” items:
a.
IP Assign – this must be set to Static
b.
IP Address
c.
Subnet Mask
d.
Default Gateway
e.
When complete, click on Save.

4.
Click on Basic, then click on
Extensions.

5.
Create extensions for every touchscreen
and door station and set the following parameters:
a.
Click on New User to add a touchscreen
extension.
b.
Each extension requires a username and
password. Any password may be used for each device, but they can all use the
same password for simplicity. CRITICAL NOTE:
The
Name field is nothing more than a label and is not to be confused with a “user
name” when configuring the touchscreen in PC Access later.
c.
Check the box for Video Call.
d.
Check the H.264 box to enable video support.
e.
When finished, click on Save.

6.
Create a ring group extension (this
extension will be used by the door stations) for all of the touchscreen
extensions:
a.
Click on Inbound Control and then Ring
Groups.
b.
Click on New Ring Group and then enter
a name for the group and add all of the desired extensions to the group. (CRITICAL NOTE: DO NOT add any door station extensions to this group.) When finished click on Save.
7.
Create a paging group extension (this
extension will be used to page all touchscreens from one of the touchscreens))
for all of the touchscreen extensions by:
a.
Click on Advanced and then select
Paging and Intercom.
b.
Click on Add Paging Group.
c.
Enter in a Paging Extension.
d.
Enter in a Description for the paging
group.
e.
Add the extensions you want to be a
part of the paging group.
f.
When finished, click on Save.


8.
Once finished with the above, go to
System, then Reset & Reboot, and select the Reboot button.

|
3.5. Configuring the Epygi Quadro 2X2 |
Set up the Epygi Quadro 2X2 SIP Server, with the approach that it is a 4-part process:
PART 1 - Configure the unit to the desired IP Address for the LAN it will be connected to. From the factory, the Epygi SIP Server has a static IP assignment – 172.30.0.1, so in testing, we found that the best way to access and change the IP Address initially, was to perform the following steps (NOTE: This is assuming that the local LAN being used is not of a similar configuration.):
1. Using a standard network patch cable, connect the Epygi to the local network using the LAN connection on the back of the Epygi.
2. Connect the PC being used for configure of the Epygi, to the same network using a standard patch cable.
3. Enter the PC’s Ethernet Adapter properties and set the Connection Type to Manual.
4. Set the IP Address for the adapter to something similar to the Epygi – we used 172.30.0.100
5. Set the Subnet Mask to 255.255.255.0
6. Apply, Save, and then close the adapter’s properties.
7. Open a browser and enter in the IP Address of the Epygi – 172.30.0.1
8. Enter in the default User Name (admin) and Password (19) and click on Login.
9. Click on System and select “Internet Configuration Wizard”.
10. Click on Next.
11. Leave the default “Ethernet” bulleted and click on Next.
12. Bullet “Assign Manually” and enter in the desired IP Address, Subnet Mask, and Default Gateway. When finished, click on Next.
13. For MAC Address Assignment, you can use the default, “This device”, or enter in a User Defined. When finished, click on Next.
14. Leave the DNS Settings as default for now, and click on Next.
15. On the Summary Page, click on Finish.
16. The Epygi will begin making the changes and initializing the Rollback feature. When complete, a Confirm Settings page will appear – click on OK. NOTE: At this time, you will likely lose connection to the Epygi.
17. On the PC, go back into the Ethernet Adapter’s properties and reset the Connection type to DHCP and reboot the PC.
18. Move the patch from the LAN port, to the WAN port connection on the Epygi.
19. Open a browser, type in the Epygi’s new IP Address and Login to the Epygi.
PART 2 – Adding Extensions (touchscreens and door stations). To set up extensions:
-
Click on Users and select “Extensions Management” – the Choose Extensions Length page will appear, similar to below. Make the desired changes and click on Save. Note: For purposes of demonstration, we:
a. Bulleted Change Length.
b. Set Extension Length to 4
c. Set Extension Prefix to 60.
2. A “Choose Extensions Length WARNING” will display – click on Yes. This will cause the Epygi to reboot.
3. After the reboot has completed (info LED on Epygi solid green), login again and go back to Users>>Extensions Management.
4. Check the boxes for the extensions you will be using and then click on Edit.
5. Click on “Codec Settings”.
6. Check the “Select to modify fields” box, as well as G.711u, G711a, G.729a, and H.264 boxes, and then click on Save – this will bring you back to the Extensions Management page.
7. Check the box for one of the extensions you added and click on Edit.
8. Under “General Settings”, enter in the following:
a. Desired Display Name
b. When finished, click on Save.
9. Click on “Line Settings” and set the following:
a. Bullet SIP Phone
b. Set “Phone Model” to Other
c. Username – you can use the default or set your own. CRITICAL NOTE: This is the user name and password (below) required when configuring the touchscreen in PC Access.
d. Password – enter in your desired password or click on Generate Password and select one.
e. When finished, click on Save.
10. Repeat Steps 7 through 9 for each of the remaining extensions that have been added.
PART 3 – Create a Ring Group.
1. From the Users>>Extensions Management menu, click on Add.
2. Type in a new extension number, leave the Type set to User Extension, and click on Save.
3. On the General Settings page, enter in Ring Group (or other name as desired), and click on Save.
4. Click on “Go To Codec Settings” and check the following:
a. Under Audio Codecs, confirm that G.711u, G.711a, and G.729a are enabled – if they are not, click on the check box for each.
b. Under “Video Codecs”, check the box for H.264.
c. Click on the Enable/Disable link at the top.
d. Click on Save – verify that the selections show as Enabled.
e. Click on Back
5. Click on “Go To User Settings” and perform the following:
a. Click on “Supplementary Services” and select “Caller ID Based Services”.
b. Click on “Any Address”.
c. Check the box for “Enable Service”
d. Check the boxes for all of your desired extensions (touchscreens). CRITICAL NOTE: DO NOT CHECK THE BOXES FOR ANY DOOR STATIONS.
e. Click on the “Enable/Disable” link and confirm that your choices have been enabled.
f. Click on Save.
g. Click on the Back button until you return to the Extensions Management page.
PART 4 – Create a Paging Group
1. From the Users>>Extensions Management page, click on Add.
2. Type in a new extension number.
3. Change the Type to “Paging Group” and click on Save.

4. Under General Settings, type in Paging Group (or other identifying name) and click on Save.
5. Click on “Go To Codec Settings” and check the following:
a. Under Audio Codecs, confirm that G.711u, G.711a, and G.729a are enabled – if they are not, click on the check box for each.
b. Click on the Enable/Disable link at the top.
c. Click on Back
d. Click on “Edit Paging Group”.
e. Check the boxes for the extensions you want to be in the paging group and click on the Enable/Disable link. CRITICAL NOTE: DO NOT CHECK THE BOXES FOR ANY DOOR STATIONS.
f. Confirm the extensions are enabled and click on Back.
At this point, you have completed the configuration and can logout of the SIP server.
|
3.6. Configuring the Epygi QX IP PBX for use with Leviton OmniTouch 7 Touchscreens and Leviton INDSI Door Stations |
Configuring the Epygi QX IP PBX for use with Leviton
OmniTouch 7 Touchscreens
and Leviton INDSI Door Stations
Introduction:
The Leviton home automation solution, featuring the
powerful OmniTouch 7 Touchscreen, can be configured with an Epygi IP PBX
to offer paging and door station control when used with a door station, such as
the Leviton INDS1. Once configured, the solution will offer the following
scenario possibilities:
-
Calling directly from an OmniTouch 7 Touchscreen to a single device or multiple devices in a ring group, such as phones, door stations or other OmniTouch 7 Touchscreens. If the called device supports video, the OmniTouch 7 Touchscreen will see the video from the called device.From the door station, a call can be placed to a group of devices, such as phones, door stations or several OmniTouch 7 Touchscreens. If the called device supports video, the door station video feed will be seen.
-
On the OmniTouch 7
Touchscreens, the video is seen even prior to answer. Using the keypad from the
device that answered the call, door access can be granted by pressing a
digit(s) to unlock the door control. If the call is answered by the
OmniTouch 7 Touchscreen, an activation key is available to operate the
door relay.
Requirements:
The following components are
required:
1.
Epygi QX IP PBX:
QX200 IP PBX (QX50 and QX2000 are also compatible) software version 6.1.5 or
higher.
2.
The Leviton
OmniTouch 7 Touchscreen using software version 1.14 or higher.
3.
For configuring
the Leviton devices Dealer PC Access using software version 3.15.0.803 or
higher.
4.
Omni pro II
using software version 3.14A or higher.
5.
Leviton
INDS1 Door Station
Configuring the Epygi IP
PBX:
Since the Epygi has a
built-in firewall and DHCP server, the system has a WAN port as well as a LAN
port. The WAN port can be used to
connect to an existing private network or even to a public network. By default, the WAN port will receive an IP
address if connected to a local network with a DHCP server. The LAN port can be
used as the DHCP server for the network. By default, the LAN DHCP server will
be disabled.
In this configuration guide,
the details provided are for a network that has an existing router that will
also be the DHCP server on the network. The Epygi IP PBX, the Leviton INDS1
door station and the Leviton OmniTouch 7 Touchscreen will all be connected
to have an IP from the network DHCP server. See figure 1 for the network
configuration.

Figure 1: IP PBX
connected to the network via WAN port, Firewall/Router acting as the DHCP
server to the Epygi, OmniTouch 7 Touchscreen, Leviton INDS1 and IP phones
The Epygi IP PBX WAN port
can also be connected directly to the internet and serve as the DHCP server for
the local network (Figure 2). In this case the OmniTouch 7 Touchscreen, Leviton INDS1, and IP
phones would be connected to the Epygi IP PBX LAN port.

Figure
2: Devices
connected to Epygi IP PBX LAN. The Epygi is the Firewall/Router acting as the
DHCP server to the OmniTouch 7 Touchscreen, Leviton INDS1, and IP phones,
all connected on the Epygi LAN.
To connect to the LAN IP
address of the system (172.30.0.1) you will need to set a static IP address on
your PC to be in the same subnet (e.g. 172.30.0.100):
1.
Using a standard network patch cable, connect
the Epygi WAN to the local network.
2.
Using a second
network patch cable, connect the PC being using to configure the system to the
LAN port of the Epygi.
3.
Change the PC’s
ethernet adapter settings to have a static IP address (e.g. 172.30.0.100) to be
in the same subnet as the Epygi.
4.
Open a browser
and connect to the Epygi LAN using 172.30.0.1.

5.
Enter the default Username (admin) and Password
(19) and click Log In.
6.
Click Setup
-Basic Setup and select System (LAN) to start the System
Configuration Wizard.
7.
If needed, change the LAN IP address or leave at
the default of 172.30.0.1 and enable the DHCP server to provide IP addresses on
the LAN. Enabling the DHCP server would be needed for the optional
configuration, Figure
2.

8. Click Finish to begin making the changes and
initializing the rollback feature. When
complete a Confirm Settings page will appear- click on Ok. If you changed the
IP address of the LAN port, you will not see the confirmation page until you
reconnect using the new IP. You have 20
minutes to confirm the settings or it will roll back to the previous settings
9. Before
configuring the WAN IP you can check to see if the system has already received
an IP by going to the Status – System Status – Network menu. The settings displayed may be helpful before
proceeding to the next steps of assigning a static IP. Click Setup
-Basic Setup and select Internet (WAN) to start the Internet Configuration Wizard.
a. Assign
the system WAN port to a static IP address, subnet mask and default gateway.
The fixed name server (DNS server) is only needed if a DNS server is available
for the network.
b. Click
Finish to finalize the changes.
c. At
this point you would be able to login to the Epygi by connecting via the WAN or
LAN IP address after resetting your PC adapter connection settings back to
DHCP.
10.
For using the optional configuration (figure 2),
go to Interfaces, IP Lines, IP Line Settings and change the setting “Configure IP phones from:”, set to LAN. Pressing Save
will require a reboot of the unit to update this setting. Changing this setting will allow the Epygi to
provide the proper interface IP address to the devices being configured by the
system.
Add Extensions for IP phones, Touchscreens
and Door Stations
1.
Click Extensions
– Extensions and press Save to leave at the default of three-digit
extension numbering. Extensions can be
deleted and re-added later if needed. The extensions management page is shown (Figure 3). Each
extension has been assigned to either an FXS port or an IP Line. The IP phones, Touchscreens and door stations
will be configured to the extensions with the IP Lines. If needed, an IP Line can be re-assigned from
one extension to another extension. In the example below, if extension 102 will
be used for a door station the Attached Line will need to be changed from FXS 1
to an IP Line.
2.
Check the box
beside all of the extensions that will be used (touchscreens, IP phones, door
stations) and click Edit.

Figure 3: Extensions
Management page
3.
Click on Codec
Settings and put a check beside the modify
fields, G.711u, G.729a and H.264 and press Save.
Figure
4: Codecs page
4.
Check the box
beside the first extension to be configured (e.g. ext. 103) and click Edit.
5.
In the General
Settings enter the desired Display Name (e.g. Touchscreen1) and
press Save. The Display Name will be used for Caller Id purposes.
It is not necessary to reboot the phone now.
6.
To configure the
SIP registration settings for the IP phones, touchscreens and door stations:
a.
From the Edit
extension, General Settings click on Go to Line Settings to
configure the SIP settings for the device.
b.
Set the Phone
Model to Other for touchscreens and door stations.
c.
For supported IP
Phones, choose the Phone Model from the dropdown and enter the MAC
Address of the IP Phone.
d.
Enter the device
SIP Registration Username. You
can use the default or set your own.
e.
Enter the
Registration Password by creating your own or preferably, click on Generate
Password and select one. CRITICAL NOTE: Make a note of the Username and Password as they will be
needed when configuring the touchscreen and door stations.
f.
For IP phones,
reset the phone to factory default to complete the configuration.
g.
Repeat the above
listed steps for each IP phone, touchscreen and door station that will be
connecting to the Epygi IP PBX.
Create a Ring Group
1.
From the
Dashboard menu click Extensions, Extensions to go to the Extensions
Management menu.
2.
Click Add
and add a new extension number (e.g. extension 400), leave the Type set
to User Extension. Press Save. In the General Settings enter the Display
Name of Ring Group (or other desired name), and click Save. Press Go
Back to return to the General Settings.
3.
Click Go To
User Settings and then select Caller ID Services. Click Any Address and then select Many
Extension Ringing to define the ring group.
4.
Check the boxes
beside each extension (IP Phones and Touchscreens) that will be included in the
ring group and click Enable/Disable. Click Enable Service and
press Save to activate the MER option. CRITICAL NOTE: DO
NOT CHECK THE BOXES FOR ANY DOOR STATIONS.
Figure 5: Caller ID Based
Services page
Create a Paging Group
1.
From the
Dashboard menu click Extensions, Extensions to go to the Extensions Management
menu.
2.
Click Add
and add a new extension number (e.g. ext. 401), set the Type to Paging
Group. Press Save. In the General Settings enter the Display
Name of Paging Group (or other desired name), and click Save.
3.
Click on Edit
Paging Group and put a check beside each of the extensions to be paged and
click Enable. CRITICAL NOTE: DO NOT CHECK THE BOXES FOR ANY
DOOR STATIONS.

Figure 6: Paging Group of
Extension # page
|
3.7. Configuring the Epygi QX IP PBX for use with Leviton OmniTouch 7 Touchscreens and Helios 2N Door Station |
Configuring the Epygi QX IP PBX for use with Leviton
OmniTouch 7 Touchscreens
and Helios 2N Door Stations
Introduction:
The Leviton home automation
solution, featuring the powerful OmniTouch 7 Touchscreen device, can be
configured with an Epygi IP PBX to offer paging and door station control when
used with a door station, such as the 2N Helios IP Force.
Requirements:
The following components are
required:
- Epygi QX IP PBX:
QX200 IP PBX (QX50 and QX2000 are also compatible) software version 6.1.5 or
higher.
- The Leviton
OmniTouch 7 Touchscreen using software version 1.14 or higher.
- For configuring
the Leviton devices Dealer PC Access using software version 3.15.0.803 or
higher.
- Omni pro II
using software version 3.14A or higher.
- 2N
Helios IP Force door station using software version: 1.13.1.288.3. NOTE: A software license key is required to enable
the HTTP API interface to allow the door relay to be operated from the
OmniTouch 7 Touchscreen.
Configuring the Epygi IP
PBX:
Since the Epygi has a
built-in firewall and DHCP server the system has a WAN port as well as a LAN
port. The WAN port can be used to
connect to an existing private network or even to a public network. By default, the WAN port will receive an IP
address if connected to a local network with a DHCP server. The LAN port can be
used as the DHCP server for the network. By default, the LAN DHCP server will
be disabled.
In this configuration guide,
the details provided are for a network that has an existing router that will
also be the DHCP server on the network. The Epygi IP PBX, the 2N Helios door
station and the Leviton OmniTouch 7 Touchscreen will all be connected to
have an IP from the network DHCP server. See figure 1 for the network
configuration.

Figure
1: IP PBX
connected to the network via WAN port, Firewall/Router acting as the DHCP
server to the Epygi, OmniTouch 7 Touchscreen, doorstation and IP phones
The Epygi IP PBX WAN port
can also be connected directly to the internet and serve as the DHCP server for
the local network (Figure 2). In this case the OmniTouch 7 Touchscreen, doorstation and IP
phones would be connected to the Epygi IP PBX LAN port.

Figure
2: Devices
connected to Epygi IP PBX LAN. The Epygi is the Firewall/Router acting as the
DHCP server to the OmniTouch 7 Touchscreen, doorstation and IP phones, all
connected on the Epygi LAN.
To connect to the LAN IP
address of the system (172.30.0.1) you will need to set a static IP address on
your PC to be in the same subnet (e.g. 172.30.0.100):
- Using a standard network patch cable, connect
the Epygi WAN to the local network.
- Using a second
network patch cable, connect the PC being using to configure the system to the
LAN port of the Epygi.
- Change the PC’s
ethernet adapter settings to have a static IP address (e.g. 172.30.0.100) to be
in the same subnet as the Epygi.
- Open a browser
and connect to the Epygi LAN using 172.30.0.1.

5.
Enter the default Username (admin) and Password
(19) and click Log In.
6.
Click Setup
-Basic Setup and select System (LAN) to start the System
Configuration Wizard.
a. If
needed, change the LAN IP address or leave at the default of 172.30.0.1 and
enable the DHCP server to provide IP addresses on the LAN. Enabling the DHCP
server would be needed for the optional configuration, Figure
2.

b.
Click Finish to
begin making the changes and initializing the rollback feature. When complete a Confirm Settings page will
appear- click on Ok. If you changed the IP address of the LAN port, you will
not see the confirmation page until you reconnect using the new IP. You have 20 minutes to confirm the settings
or it will roll back to the previous settings
7. Before
configuring the WAN IP you can check to see if the system has already received
an IP by going to the Status – System Status – Network menu. The settings displayed may be helpful before
proceeding to the next steps of assigning a static IP. Click Setup
-Basic Setup and select Internet (WAN) to start the Internet Configuration Wizard.
a. Assign
the system WAN port to a static IP address, subnet mask and default gateway.
The fixed name server (DNS server) is only needed if a DNS server is available
for the network.
b. Click
Finish to finalize the changes.
c. At
this point you would be able to login to the Epygi by connecting via the WAN or
LAN IP address after resetting your PC adapter connection settings back to
DHCP.
8.
For using the optional configuration (figure 2),
go to Interfaces, IP Lines, IP Line Settings and change the setting “Configure IP phones from:”, set to LAN. Pressing Save
will require a reboot of the unit to update this setting. Changing this setting will allow the Epygi to
provide the proper interface IP address to the devices being configured by the
system.
Add Extensions for IP phones, Touchscreens
and Door Stations
1.
Click Extensions
– Extensions and press Save to leave at the default of three-digit
extension numbering. Extensions can be
deleted and re-added later if needed. The extensions management page is shown (Figure 3). Each
extension has been assigned to either an FXS port or an IP Line. The IP phones, Touchscreens and door stations
will be configured to the extensions with the IP Lines. If needed, an IP Line can be re-assigned from
one extension to another extension. In the example below, if extension 102 will
be used for a door station the Attached Line will need to be changed from FXS 1
to an IP Line.
2.
Check the box
beside all of the extensions that will be used (touchscreens, IP phones, door
stations) and click Edit.

3.
Click on Codec
Settings and put a check beside the modify
fields, G.711u, G.729a and H.264 and press Save.

4.
Check the box
beside the first extension to be configured (e.g. ext. 103) and click Edit.
5.
In the General
Settings enter the desired Display Name (e.g. Touchscreen1) and
press Save. The Display Name will be used for Caller Id purposes.
It is not necessary to reboot the phone now.
6.
To configure the
SIP registration settings for the IP phones, touchscreens and door stations:
a.
From the Edit
extension, General Settings click on Go to Line Settings to
configure the SIP settings for the device.
b.
Set the Phone
Model to Other for touchscreens and door stations.
c.
For supported IP
Phones, choose the Phone Model from the dropdown and enter the MAC
Address of the IP Phone.
d.
Enter the device
SIP Registration Username. You
can use the default or set your own.
e.
Enter the
Registration Password by creating your own or preferably, click on Generate
Password and select one. CRITICAL NOTE: Make a note of the Username and Password as they will be
needed when configuring the touchscreen and door stations.
f.
For IP phones,
reset the phone to factory default to complete the configuration.
g.
Repeat the above
listed steps for each IP phone, touchscreen and door station that will be
connecting to the Epygi IP PBX.
Create a Ring Group
1.
From the
Dashboard menu click Extensions, Extensions to go to the Extensions
Management menu.
2.
Click Add
and add a new extension number (e.g. extension 400), leave the Type set
to User Extension. Press Save. In the General Settings enter the Display
Name of Ring Group (or other desired name), and click Save. Press Go
Back to return to the General Settings.
3.
Click Go To
User Settings and then select Caller ID Services. Click Any Address and then select Many
Extension Ringing to define the ring group.
4.
Check the boxes
beside each extension (IP Phones and Touchscreens) that will be included in the
ring group and click Enable/Disable. Click Enable Service and
press Save to activate the MER option. CRITICAL NOTE: DO
NOT CHECK THE BOXES FOR ANY DOOR STATIONS.

Create a Paging Group
1.
From the
Dashboard menu click Extensions, Extensions to go to the Extensions Management
menu.
2.
Click Add
and add a new extension number (e.g. ext. 401), set the Type to Paging
Group. Press Save. In the General Settings enter the Display
Name of Paging Group (or other desired name), and click Save.
3.
Click on Edit
Paging Group and put a check beside each of the extensions to be paged and
click Enable. CRITICAL NOTE: DO NOT CHECK THE BOXES FOR ANY
DOOR STATIONS.

|
3.8. Will the Grandstream SIP Server work in the Omnitouch 7 Intercom App | Yes. The Grandstream 6000 series server, with firmware V1.0.11.27 or later is compatible. This configuration has been tested and confirmed; however, there is currently no written instructions for this integration.
|
4. This Article has the Step by Step Procedure for Accessing the Bitwise Dealer Site |
Use the attached document to help customers gain access to
the Bitwise Dealer Site
|
5. Frequently Asked Questions |
5.1. What is the Pinout for the Cable supplied with the 54A00-1 Access Control Keypad? |
What is the Pinout for the Cable
supplied with the 54A00-1 Access Control Keypad
See the attachment
|
5.2. How do I wire and set up ZSS10-NOZ and ZSS10 –GOZ switches in a 3 way on the Lumina Gateway 2.0? |
How do I wire and set up ZSS10-NOZ
and ZSS10 –GOZ switches in a 3 way on the Lumina Gateway 2.0?
ZSS10-NOZ
is wired to a Hot and a Neutral (A NEUTRAL IS REQUIRED) Can be wired to the
load or as an auxiliary.
ZSS10-GOZ can be wired to the load as a single
pole, and CANNOT be used as an auxiliary, because it has no neutral.
The switches must be set up in this order:
1.) You
must first enroll switches in the Gateway via lcs.leviton.com
2.) Then
update the firmware on all switches
3.) Then follow install instructions for pairing
switches
Identify
the first switch and when you enter the 60 second identify stage
Go to
the switch you want to pair it with and start pairing procedure on the switch
you are pairing it with.
When
complete, go back and identify the switch that was paired and pair the switch
that was identified.
|
5.3. Lumina Gateway 1.0 will update to 2.0. Check for updates says no firmware available | Lumina
Gateway 1.0 will update to 2.0. Check for updates says no firmware available
Firmware is
not available on old Gateway and the firmware file is needed.
You need to
email the new 2.0 firmware file through Levnet Filetransfer to the customer via
email.
Once the
customer receives the file have them download it to desktop.
Connect to the
Lumina Gateway on the local network.
Click on
UPDATE FIRMWARE
Then with
cursor over the current Firmware version, press ALT + DOUBLE CLICK MOUSE
A new window
will open, from there find the downloaded firmware on your desktop and open.
Update
should start and complete.
|
5.4. What Audio Volume Controls are available from Leviton |
What Audio Volume Controls are
available from Leviton
Leviton
offers two solutions for controlling multiple pairs of speakers from one audio
source
1. Use the SGAMP-000 System Matching
Module along with the SGVST-00W volume control. With this setup, the impedance
matching is performed by the SGAMP, and the volume controls are not necessary
unless individual control of each pair of speakers is desired.
2. Use the 48211-06A Passive Audio
Module along with the SVGSM-00W volume control. With this setup, the impedance matching
is performed by the individual volume controls and multiple pairs of speakers
cannot be connected directly to the 48211-06A
|
5.5. How to Pair ZSS10 Switches for 3 Way Lighting |
How to Pair ZSS10 Switches for 3 Way
Lighting
Identify
the first switch and when you enter the 60 second identify stage
Go to
the switch you want to pair it with and start pairing procedure on the switch
you are pairing it with.
When
complete, go back and identify the switch that was paired and pair the switch
that was identified.
|
5.6. Omni LTe, Windows 10 Snaplink Bug |
When the Events are accessed in the app, system troubles
show as the following:
Battery Low Trouble – Zone 38 Trouble
AC Power Failure – Zone 39 Trouble
Phone Line Dead - Zone 40 Trouble
DCM Trouble – Zone 41 Trouble
Fire Tamper Trouble – Zone 42 Trouble
Fuse Trouble – Zone 43 Trouble
When the trouble is cleared, the event shows as Zone XY Trouble Cleared. The
alarms associated with zones 33 – 37 show correctly in Events.
|
5.7. Door Station INDS1-00S cannot be Discovered on Network |
Door Station INDS1-00S cannot be
Discovered on Network
The customer
reports that the Leviton Door Station, INDS1-00S cannot be discovered on the
network. Verify that the door station powers up correctly. Put
the attached CONF file on a blank micro-SD card, power down the INDS1, plug the
micro-SD card into the INDS1, and then restore power to the INDS1. The restore
procedure will happen automatically upon boot.
Use the discovery option in PC Access or network analyzer to discover the INDS1.
|
5.8. Black Screen with Hikvision Camera |
Black Screen with
Hikvision Camera
The customer reports that if the MJPEG stream from a
Hikvision camera is being viewed on a touchscreen, phone app, etc, that they
get a black screen when trying to view the stream on another device at the same
time. The problem, verified with Hikvision, is that Hikvision cameras support
only one MJPEG stream, so the image can only be viewed on one device at a time.
|
5.9. Controlling Somfy SDN Blinds with an Omni-Bus Switch |
Using an Omni-Bus 3 gang (UP,
DOWN, STOP):
The Mode for each button is programmed in
Omni-Bus as “ON/OFF”. Each button is assigned as address (for this example Unit
1, Unit 2, and Unit 3).
Programming in Omni controller:
WHEN UNIT 1 ON
WHEN UNIT 1 OFF
THEN SHADE UP
WHEN UNIT 2 ON
WHEN UNIT 2 OFF
THEN SHADE STOP
WHEN UNIT 3 ON
WHEN UNIT 3 OFF
THEN SHADE DOWN
Using a single gang Omni-Bus
switch (UP, DOWN, STOP from the one switch):
The Mode for the button in Omni-Bus as “ON”.
Assign it an address (for this example Unit 1). We will also use a 2 flags for
this application:
WHEN UNIT 1 ON
THEN FLAG 2 ON FOR 1 SECOND
WHEN FLAG 2 OFF
THEN UNIT 1 OFF
WHEN UNIT 1 ON
AND IF FLAG 1 CURRENT VALUE IS 0
THEN SHADE UP
THEN SET FLAG 1 TO 4
WHEN UNIT 1 ON
AND IF FLAG 1 CURRENT VALUE IS 3
THEN SHADE STOP
WHEN UNIT 1 ON
AND IF FLAG 1 CURRENT VALUE IS 2
THEN SHADE DOWN
WHEN UNIT 1 ON
AND IF FLAG 1 CURRENT VALUE IS 1
THEN SHADE STOP
WHEN UNIT 1 ON
THEN DECREMENT FLAG 1
Using a 6-Channel Switch Interface connected to 3
buttons (UP, DOWN, STOP):
The Mode for each button is programmed in
Omni-Bus as “PRESSED-ON/RELEASED-OFF”. Each button is assigned as address (for
this example Unit 1, Unit 2, and Unit 3).
WHEN UNIT 1 ON
THEN SHADE UP
WHEN UNIT 2 ON
THEN SHADE STOP
WHEN UNIT 3 ON
THEN SHADE
DOWN
Using a 6-Channel Switch Interface connected to 1
button (UP, DOWN, STOP from the one switch):
The Mode for THE button is programmed in
Omni-Bus as “PRESSED-ON/RELEASED-OFF”. Assign it an address (for this example
Unit 1). We will also use 1 flag for this application:
WHEN UNIT 1 ON
AND IF FLAG 1 CURRENT VALUE IS 0
THEN SHADE UP
THEN SET FLAG 1 TO 4
WHEN UNIT 1 ON
AND IF FLAG 1 CURRENT VALUE IS 3
THEN SHADE STOP
WHEN UNIT 1 ON
AND IF FLAG 1 CURRENT VALUE IS 2
THEN SHADE DOWN
WHEN UNIT 1 ON
AND IF FLAG 1 CURRENT VALUE IS 1
THEN SHADE STOP
WHEN UNIT 1 ON
THEN DECREMENT FLAG 1
|
5.10. Adding Cameras to PC Access to View on OmniTouch Touchscreens and Mobile Apps | To add cameras to Extended Setup in PC Access so that they can be automatically uploaded and viewed on OmniTouch touchscreens and mobile apps:
-
Using Leviton PC Access Software, under Extended Setup, click on IP Cameras.
-
Add an IP camera by clicking on the green plus icon on
the toolbar.

- Select the added IP camera and enter the following information:

- In the edit box under IP Camera Name, enter the name of the IP Camera as it will be
displayed on the touchscreen or mobile app.
- In the Type drop-down list, select the camera being configured. Selections include: Axis, Panasonic, MJPEG camera, JPEG camera, 87A00-1 Camera Server, and 68A11-1 IP Camera.
- In the edit box under Address/URL, enter the IP Address
of the IP camera. If a specific port is specified, after the IP address enter a colon (:) followed by the port number.
For example: http://192.168.0.102:8008
- If the device supports multiple cameras, in the edit box under Number, enter camera number that will be displayed. If it is a single camera, leave the Number set to 1.
- The FPS setting is used to specify the number of frames per second that will be displayed.
- The Quality setting sets the quality of the image that will be displayed.
- The Resolution setting sets the resolution of the image that will be displayed.
- In the edit box under User Name, enter the username configured to access the camera.
- In the edit box under Password, enter the password configured to access the camera.
|
5.10.1. OmniTouch and Mobile App Camera Compatibility |
Question: |
What camera types are compatible for use with the OmniTouch touchscreens and mobile apps? |
|
|
Answer: |
In general, most IP cameras or video servers that output MJPEG or still image JPEG format over HTTP should work.
To use MJPEG or JPEG cameras, the use of PC Access (p/n 1105W or 1106W) or Automation Studio (p/n - 1126) is required. OmniTouch touchscreens and mobile apps have built-in support for Axis and Panasonic products that output MJPEG and JPEG formats.
As for other IP cameras, most have a built-in web server which uses an ActiveX control or Java applet that is automatically downloaded when you access the web server by entering the IP address of the camera in your browser. Generally, the web server is accessed when you simply enter the IP address of the camera.
OmniTouch touchscreens and mobile apps do not interact with the web server of the IP camera, but rather are able to interface directly with the raw MJPEG or JPEG video stream provided by most MJPEG and JPEG IP cameras.
Generally, to access the stream there is an http query string that is part of the URL which instructs the camera to stream the MJPEG or JPEG images. To use a MJPEG or JPEG camera, you will need to find out what the query string is and use it as part of the camera setup in PC Access or Automation Studio. You can typically find this information on the web site for the camera manufacturer or in an API or Protocol document provided by the manufacturer. If the camera provides an MJPEG stream, the "Camera Type" must be configured as an MJPEG device. If the camera only provides still frame JPEG images, the "Camera Type" must be configured as a JPEG device. |
|
|
5.11. How to make the 110A00-1 and 110A00-2 a non-dimmer |
There are two ways to make the OmniBus dimmers act as
non-dimmers
1. 1.
Set the mode of the switch or button controlling
the dimmer to On/Off
2. 2.
On the Setup tab for the dimmer, make sure the Dimming Curve is at
the default (Linear) and drag the Minimum slider to its maximum value of 254.
Any light level command will turn the load on at full brightness.
|
5.13. Emails are not being received from the Omni Notifier after adding SMTP2GO as server |
Verify settings per documentation in
PC-Access, also have them log into SMTP2GO.com dashboard and check to see if
any emails have been sent, if not access the settings and users (box on top
right hand corner of the dashboard) and see if a user is added, if there is
none have them add and then test
|
5.14. "Not an Ack" Error when Updating Firmware on a Flash Memory Controller |
Problem: When
attempting to update firmware on a flash memory Omni or Lumina controller, the
update begins and the flash is erased. When the update begins, it proceeds for
a few seconds, then stops and in a small box, a Not an Ack message is displayed.
Solution:
Check the jumpers under the U29 chip socket. Jumper JP10 should cover the
center and right hand pins. Jumper JP15 should cover both pins.
|
5.16. Omni AC Power Failures not Reported to the Central Station |
AC Fail does not report to Central
Station and no dial out. Will dial out for other alarms but not AC Fail. Does
show in event log as AC Fail.
Check AC Fail Report Time is not set
to 0 in DCM
AC failures are detected and reported
on the consoles after 3 minutes, so a report time of 1 minute would dial the
central station 4 minutes (3 + 1) after the actual power failure. The default
value of 60 minutes means that
the central station will not be notified unless the power failure lasts for 63 minutes.
Check DCM Type, ONLY Contact ID will
dialout and report AC Fail to Central Station .
|
5.17. How to integrate Elan G to Omni LT, II or Pro II |
The Elan G is connected to a serial
port or 10A17-1 serial card on the Omni controller. The connector is the 21A05-2 and the serial port
is set to 9600, Omnilink.
Note: only works with the Omni LT,
Omni II and Omni ProII
Also, see the attachment.
|
5.18. Tips for using the 68A11-1 IP Minidome Camera with the Omnitouch7 and Snaplink Apps |
1.
After discovering the camera(s) in Device
Search, each camera must be assigned a static IP address on the home network on
the System page under Network >> Basic.
2.
Notice that the MJPEG over HTTP port is 8008. If
access to the cameras on the local network only is desired, the port may be
left at 8008 for all 68A11-1 cameras. If remote access to the cameras is
desired, for example, in a Snaplink application, set a unique port for each
camera, i.e. ,8009, 8010, etc. Remember to save all changes using the proper
Save box on the page.
3.
For local access to the cameras, in PCAccess
>> Extended Setup, add and name your cameras. Then for each camera:
4.
Set the Type as HAI Camera (68A11-1)
5.
Enter the Address/URL for each camera – IP
address followed by a colon and the port number (8008 unless changed). So for
three cameras, with separate port numbers, the IP addresses would be similar to
http://192.168.1.101:8008, http://192.168.1.102:8009, and http://192.168.1.103:8010 .
6.
For all cameras: Number = One, FPS = One,
Quality=
Low, Resolution = 320x240 . Do not enter a User Name or Password
7.
For remote access to the cameras, in PCAccess
>> Extended Setup, again add and name the cameras, typically identifying
it for remote access
8.
Setup for each camera will be identical to steps
4,5, and 6 except that in step 5, instead of using the local (LAN) IP address, you must use a WAN static
IP address or DNS name and the port numbers. For example, if using a DNS name
such as myhouse.mydns.com, then the Address/URL for the cameras would appear as
http://myhouse.mydns.com:8008, http:// myhouse.mydns.com:8009, and
http://myhouse.mydns.com:8010 .
9.
Write Extended Setup to the controller, reboot
the Omnitouch 7 screens and in the Snaplink apps, retrieve setup or
synchronize, depending on the app.
10.
In your router, the MJPEG over HTTP ports must
be forwarded to the cameras’ local IP addresses, i.e. , 8008 to 192.168.1.101,
8009 to 192.168.1.102, etc. See your router’s port forwarding instructions or
check with your router manufacturer or network expert.
Note 1 – some routers have the ability to use the static WAN
IP address or DNS name for both local and remote access. Check with your router
manufacturer or network expert
Note 2 – when the cameras are set up properly, on a local
PC, you should be able to enter the local address, exactly as shown in PCAccess,
in a browser and go directly to the camera’s raw video stream. On a PC outside
the local network, you would use the address setup for remote access for each
camera.
|
5.19. Hikvision RTSP and HTTP URLs |
The attached document contains the RTSP and HTTP URL’s for
Hikvision cameras.
|
5.20. Can the POENS-8PT be used internationally? |
The POENS-8PT has a rating of 120-240VAC 50-60Hz so it can
be used in almost all domestic and international markets. The following power
cords can be ordered to make it market compatible:
1.
95A21-3 – Australia
2.
95A21-2 – Europe
3.
95A21-1 – United Kingdom
|
5.21. Troubleshooting a Serial Connection from a PC to an Omni Controller using PCAccess 3 |
1.
Controllers: Omni Pro II, Omni IIe, Omni LTe and
legacy controllers Omni II and Omni LT
2.
PCAccess 3 – latest version
3.
21A05-2 serial adaptor kit
4.
USB to serial adaptor if necessary – recommended
is the Keyspan model USA19HS from Trip Lite
Verify in PCAccess:
1.
In Options >> Serial that the proper COM
port is selected – check Device Manager if necessary
2.
In Setup >> Expansion >> Serial,
that Serial Address = 0 and that the serial port to be used is set to 9600 and
OmniLink
Verify:
1.
On the controller that the jumper under the
serial port to be used is on the 232 setting
2.
On the controller that neither of the LED’s
under the serial port used is on steady. If so, verify that the correct adaptor
and cable are being used
Verify in an Omni Console in Setup >> Installer
>> Expansion:
1.
Serial address = 0
2.
Baud Rate = 9600
3.
Port Function = OmniLink
If a Correct User Code 1 message is displayed, see article
379
|
5.22. SnapLink for Windows 10 cannot be Downloaded |
When on the Microsoft page for SnapLink for Windows 10, the “Get
the app” button is non functional and the purchase page cannot be accessed. The
problem is that the customer is attempting to purchase the app from a device
that is not running Windows 10. Only Windows 10 devices will allow the purchase
and download of the app.
|
5.23. Configuring the Separate Double-Tap feature of the 35A00-1 to Function as a Macro Executor |
-Add the switches to Upstart
-in the Edit menu, open the “Transmit
Components” tab
-Change the mode of the Top and
Bottom Rockers to “Custom Rocker”
-Then change the Double-Tap setting
to “Activate”
-Under the “Rocker Switch” tab,
change the setting of “Upon a Double-Tap go to:” to “Last Level”
-Program the Device
-If a second switch is to be used in
the same way it will need to have its Scene Name changed under the “Transmit
Components” tab from the defaults of Scene242 and Scene 241.
-in PCAccess, the automation trigger
will be UPB Link, UPB LINK 242 for the top rocker and UPB LINK 241 for the
bottom rocker.
1. WHEN
UPB LINK 242 ON
THEN
PROGRAM ARM AWAY
|
5.24. Connecting the NuVo Simplese to an Omni Pro II |
The RS232 port on the NuVo Simplese is a
3.5mm jack, and not the normal DB-9 connector. To a serial port on the Omni Pro
II, you will connect the 36A05-4 adaptor using the supplied cable. From the
36A05-4, you will need an adaptor, which convers from DB-9 to 3.5mm stereo,
such as the NV-A4DRS232 from NuVo, available from Amazon, Home
Controls and other retailers.
|
5.25. Customer gets error when trying to add Room/Item in Room/IP Camera to Extended Setup | When trying to add an item an error appears
“ERROR: Not enough space available in block.”
They have exhausted the available space under the Extended Setup. Available space
percentage can be viewed from the top of the Extended Setup Page, under Options .
|
5.26. What are the Cut-Out Dimensions for the 33A00-3 Flush Mount Kit? |
Width = 4 ¾”
Height = 4 ½”
Depth = 1”
|
5.27. Combo Cable Modem/Router does not allow use of a DNS Service |
The Internet Service Provider has installed a combination
cable modem/router which does not allow use of a DNS service. The customer has
two options:
1.
Get a static WAN IP address from the ISP
2.
Have a local PC, running 24/7 , host a DNS
service
|
5.28. Rooms and Lighting Scenes appear Multiple Times on the Rooms Page |
On a system where Rooms and HLC Scenes are configured, every
time setup is entered on the Omnitouch 7, and then Save and Exit is selected,
the Rooms replicate on the Rooms page and the scenes replicate on the lighting
page inside the room. The screen must be rebooted to remove the extra rooms and
scenes.
|
5.29. SnapLink Apps will not connect when the Mobile Device is on 3/4G |
Devices can connect when on any WiFi network, whether in the
home or on a remote WiFi network, such as a coffee shop but not when the mobile
device is on 3G or 4G. Check as to whether Mobile Data is turned off for the
device, either globally, or for iOS devices, either globally or for the
SnapLink app only.
|
5.30. Can the 35A00-1CFL control Electronic Low Voltage Transformers | Magnetic low voltage transformer is suggested.
Electronic low voltage transformers are ideally used with a reverse phase
dimmer while the 35A00-1CFL is a forward phase, so performance is not
guaranteed.
|
5.32. Can the ZSS10 Switch be used for Multi-Way Applications |
The ZSS10
switch can be used for 3, 4 or higher multi-way applications. When the switches
are added in the Gateway setup software, use the 3-Way Linked To feature in the
Gateway setup software to create your multi-way network. There is no limit on
how many enrolled switches or other enrolled On-Off type lighting devices can
be linked together (within the 40 device Gateway limit). This applies only to the first generation
Lumina Gateway.
|
5.33. Can Omni Controllers be Monitored without a Land Line |
The only partner for IP alarm reporting is VoIPAlarm using the
Sparrow2: https://voipalarm.com/ |
|