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Web Link Client Not Accessible After Service Pack 2 Install

PROBLEM:

When you have Web-Link II installed on a computer that is running Microsoft Internet Information Services (IIS) version 5.1, and you apply Microsoft Windows XP Professional Service Pack 2 to the computer, you may receive the following error message when you access the site:

Web-Link II Server Initialization failed!

The server cannot be accessed at this time.

Error #-2147024891: 006~ASP 0178~Server.CreateObject Access Error~The call to Server.CreateObject failed while checking permissions. Access is denied to this object.

CAUSE:

Appropriate permissions to access and launch the Out-Of-Process (OOP) COM object has not been set due to increased security after installing Service Pack 2 for Windows XP Professional. 

 

SOLUTION:

 

1.       Close the web browser that is displaying the error message.

2.       Launch “Component Services” by clicking Start, selecting Run, and typing "Dcomcnfg" in the Run dialog box.

a)       Double-click on “Component Services”.

b)       Double-click “Computers”.

c)       Right-click on "My Computer" and select “Properties”.

d)       Click the “COM Security” tab.

e)       Under “Launch and Activation Permissions” click the “Edit Default” button.

f)         Add the “Everyone” account by clicking on the "ADD" button, then clicking on the "Advanced" button. This will open the "Select Users or Groups" dialog box. Now, click on the "Find Now" button. After clicking on the "Find Now" button, a list of users and groups will appear below. Highlight the entry named “Everyone” and click on OK to add “Everyone” Launch Permissions.

g)       Under “Permissions for Everyone”, select the “Allow” check box for each of the entries.

h)       Click “OK” to close the “Launch Permissions” dialog.

i)         Click “OK” to apply and close the “My Computer Properties” dialog.

3.       Launch the “DCOM Config” utility by double-clicking on “My Computer”, and then double-clicking on “DCOM Config” under “Component Services”. 

Note: You may receive several DCOM Configuration Warning messages.  Select “Yes” for each.

a)       Right-click on “Web-Link Server” and select “Properties”.

b)       Click the “Security” tab.

c)       Select the “Customize” button under “Launch Permissions”.

d)       Click the “Edit” button.

e)       Add the “Everyone” account by clicking on the "ADD" button, then clicking on the "Advanced" button. This will open the "Select Users or Groups" dialog box. Now, click on the "Find Now" button. After clicking on the "Find Now" button, a list of users and groups will appear below. Highlight the entry named “Everyone” and click on OK to add “Everyone” Launch Permissions.

f)         Under “Permissions for Everyone”, select the “Allow” check box for each of the entries.

g)       Click “OK” to close the “Launch Permissions” dialog.

h)       Click “OK” to apply and close the “Web-Link Server Properties” dialog.

 Related Articles:

After installing SP2, I can no longer access Web-Link II

Article ID: 461