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2N Telecommunications Helios-IP Integration


2N Telecommunications Helios-IP Integration


With the recent release of the Intercom feature available for the OmniTouchPro 5.7e, HAI has worked with Helios to provide a solution for those customers that desire an interface to a video intercom.


  1. Helios-IP Door Station
  2. 91A00-1 PoE Switch
  3. 1 or more 53A00-2 - 5.7e OmniTouchPro touchscreen (NOTE: USB firmware version or higher required – available for free download from the HAI website)
  4. Automation Studio (version or higher required)


  1. Plug Helios into a PoE switch within the network.
  2. Install the 2N Helios Toolkit software.
  3. After installation is complete, run the Helios IP Network Scanner. The Helios will appear in the list.
  4. Right click the entry and select Browse.
  5. Enter the User Name and Password of the Helios. Default user name is Admin. Default password is 2n
  6. Under Advanced Settings>Network, enter in (Figure 1):
    1. Static IP address
    2. Subnet Mask
    3. Default Gateway
    4. DNS entries of your network
    5. DHCP Client Enabled should be set to NO


Once it is on the network, you can begin programming the “phone book” buttons through the web interface of the door station.

  1. Click on Basic Settings and select Phone Book
  2. Under General Settings, set (Figure 2):
    1. Position enabled - Yes
    2. Position name - name the touchscreen as desired.
  3. Under Phone Numbers, set:
    1. Number 1 - enter sip:@”touchscreen ipaddress” (where ”touchscreen ipaddress” is the IP Address of the 5.7e)
    2. Setup a different phone number button for every touchscreen that you will associate with a button on the Helios.
  4. You may also setup an alternate touchscreen to contact if no one answers the first screen called. This may be accomplished under the “Substitute if inaccessible” pull down menu.


  1. Click on Advanced Settings and select Sip Settings.
  2. Under Other settings, set (Figure 3):
    1. Local SIP port - 5060 (default)
    2. Send keepalive packets – Yes
    3. Starting RTP port – 5000
    4. RTP Timeout - 10.
  3. Under SIP registration, set Register Helios IP to No.


  1. Under Advanced Settings, select Video Codecs.
  2. Under Preferred video codecs, set (Figure 4):
    1. Choice 1 – H.264
    2. Choice 2 – H.263+
  3. Under Video codec settings, set
    1. Video resolution - QVGA(320x240)
    2. Frame rate - 15fps
    3. Video bitrate - 512 kbps
    4. Video packet size – 1400
  4. Under Quality settings, set
    1. QoS DSCP for video – 0
  5. Under Advanced RTP settings, set
    1. H.264 payload type (1) – 124
    2. H.264 payload type (2) – 124
    3. H.263+ payload type – 97
    4. Polycom compatibility mode – off


  1. Under Advanced Settings, select Streaming.
  2. Under Video Codec settings, set (Figure 5):
    1. Video Codec – H.264/MPEG-4 AVC
    2. Video Resolution – QVGA (320x240)
    3. Frame rate – 15fps
    4. Video bit rate – 512kps
    5. Video packet size – 1400
  3. Under JPEG video settings, set
    1. Anonymous access – YES
    2. Activated by call – YES
    3. JPEG frame rate – 10fps
    4. JPEG quality – 95

  1. Under Advanced Settings, select Miscellaneous
  2. Under Incoming calls, set (Figure 6):
    1. Automatic pickup – YES
    2. Activation mode – Automatic



At this point, the Helios IP Door Station is ready to be added to your integration. CRITICAL NOTEFor the purpose of this application, it is assumed that you already have a project file created that has the intercom feature enabled – for details on enabling the Intercom feature on a new or existing project, refer to the instructions for adding the intercom feature available from the HAI website.

In automation Studio, take the following steps:

  1. Open the project file.
  2. Under Project Explorer, right-click on VOIP Devices, select Add Device, and choose VOIP Device.
  3. Highlight the device.
  4. Under Properties, perform the following:
    1. Name  - provide a user-friendly name for the Helios door station
    2. NetworkAddress – enter in the IP address (ex
  5. Under Project Explorer, right-click on Cameras, select Add Device, and select MJPEG.
  6. Highlight the camera.
  7. Under Properties, set the following:
    1. General>>Name - name the Helios camera.
    2. Network>>Network Address – enter the IP Address of the Helios
    3. Properties>>Camera Type - set JPEG
    4. Queries>>Query String – enter in /enu/camera320x240.jpg
  8. Click on the Intercom icon at the top menu, and associate the Helios camera with the Helios door station.
  9. Update the 5.7e touchscreens.
Article ID: 1156